Truck Driver Customer Service
Resume:
DWAYNE FORCELL
Elk Grove, CA ***** 916-***-**** *******.******@*****.*** WWW: Bold Profile
Proven Commercial Truck Driver with a track record of maintaining zero accidents. Skilled in GPS route planning and DOT compliance, demonstrating a strong work ethic and exceptional customer service. Adaptable and disciplined, consistently achieves high levels of client satisfaction and safety standards. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Safe Driving Strong Work Ethic
Self-motivation and discipline Safe Driving Practices Class A Commercial Driver's License Transportation safety DOT Compliance Vehicle inspection abilities
Route Planning GPS and route planning
Inclement weather driving Customer-Oriented
Flexible schedule availability Defensive Driving Techniques Clean MVR Tractor-trailer driving specialist
Defensive driver training Tractor-Trailer Operation Dependable and Cooperative
Truck Driver, 05/2024 - 07/2024
ProDrivers – Sacramento, CA
• Operated with safety and skill to avoid accidents and delays. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
•
• Maintained daily, legible DOT log book and submitted corresponding documents. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents. Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
•
Truck Driver, 04/2023 - 11/2023
Centerline Temp Agency – 1600 E 4th Street Suite #310
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer. Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
•
Truck Driver, 07/2019 - 12/2022
Matheson Postal Services – 455 Bannon Street
• Finalized daily logs on schedule to update internal records and uphold DOT requirements. Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
•
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents. Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
•
• Completed accurate logs and paperwork, maintaining DOT compliance at all times for seamless operation. Established strong relationships with clients by delivering exceptional service consistently throughout each interaction.
•
Truck Driver, 06/2015 - 03/2018
TransForce Temp Agency – Manteca, CA
• Finalized daily logs on schedule to update internal records and uphold DOT requirements. Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
•
Participated in ongoing training opportunities for personal growth and development as a driver within the industry.
•
Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
•
Operated various types of commercial vehicles, including tractor-trailers, box trucks, and flatbeds, demonstrating adaptability in different work settings.
•
• Enhanced customer satisfaction levels through professional communication and timely delivery of goods. Truck Driver, 07/2014 - 06/2015
Sunrise Trucking – French Camp, CA
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
•
• Determined quickest and safest routes for delivery by using effective planning and organizational skills. Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
•
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
•
• Documented mileage, deliveries, pickups, customer issues and damages.
• Obtained necessary permits and licenses to operate various commercial vehicles legally. Truck Driver, 06/2013 - 12/2013
Roadrunner Freight – Livermore, CA
Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
•
Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
•
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Kept vehicles clean inside out, presenting a professional image to customers at all times. Maintained compliance with federal regulations by accurately logging hours of service, rest periods, and mileage records.
•
Maintained up-to-date certifications and licenses required for operation of tractor-trailer vehicles, ensuring ongoing eligibility for employment within the transportation sector.
•
Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
•
Contact this candidate