Customer Service Home Care

Adonnia Bresh

Ph: 972-***-****

Dallas, Texas

Email: ************@***.***

Summary

Experienced Bartender-Server bringing enthusiasm, dedication, and exceptional work ethic. High energy and outgoing with a dedication to positive guest relations. High volume dining, customer service and cash handling background.

Highlights

• Works well under pressure • Highly responsible and reliable

• Exceptional interpersonal skills • Texas Food Handlers card

• Trained in liquor and wine • Food safety understanding

• Food ingredients expert • Upbeat, friendly, and positive

• POS system operation

Experience

2021-Current Home Care for Disabled Vet – Dallas, TX

Experienced with veterans exposed to agent orange causing Parkinsons, Dementia and Alzheimer’s

Take care of all duties while family is not available 2015-2024 Dakota’s Steakhouse – Dallas, TX – Server & Private Party Bartender

Ensure the highest standards for fine dining.

Assisted guests with making menu choices in an informative and helpful fashion.

Appropriately suggested additional items to customers to increase sales.

Effectively communicated with kitchen staff regarding customers. 2013-2015 Nick & Sam’s Grill – Dallas, TX - Server/Bartender/Night Manager

Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.

Monitored dining room to ensure optimal guest experience.

Worked with individual servers to improve performance.

Answer customer inquiries and resolve issues promptly.

Managed evening close of dining room and bookkeeping and locked up. Adonnnia Bresh Resume Page 2

Restaurant References

Jamie Benge Former GM at Dakota’s Steakhouse 646-***-**** Chris Rowberry Former GM at Dakota’s Steakhouse 214-***-**** Vincent McGrath Former Manager at Dakota’s Steakhouse 214-***-**** James McCabe Former Manager at Dakota’s Steakhouse 214-***-**** 1997-2017 Class Act Limousine Service – Newport Beach, CA – Co-Owner

24 Hour Town Car service & Airport Service

Bookkeeping

Customer Servi

1990-1992 Metro Motors – Montclair, CA – Accounting Clerk

Balanced Account of 5 Parts & Service Departments

Payables and Receivable of those holdings

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