Human Resources Administrative Assistant
Resume:
Karen Chaney
College Park MD *0740
***********@*****.***
Qualifications:
Customer Service & Relations
Detail Oriented & Organized
Training & Delegating
Work as an Administrative Assistant / Manager with over eleven years’ combined experience with a strong knowledge of professional courtesies regarding all business aspects. Eight years’ as a Data Entry Order Specialist. Three years’ as a Project Coordinator., Strong abilities of multi-tasking and excellent interpersonal skills.
Professional Experience:
March 2017-Present: Microwave Circuits, Beltsville Maryland
Contact Information: Human Resources 716-***-****
Job Title: Production Coordinator
Duties
● Assists with the overseeing of the manufacturing process.
● Clean all the electronic components in preparation for shipment.
● Creating Company labels for all electronic products.
● Prepare all shipments for pick up with various couriers, UPS, FED EX, DHL.
● Maintain the facility Inventory database on a daily basis.
● Order all office supplies and materials as needed for manufacturing.
July 2013 – January 2017: Thompson Creek Window Company, Lanham Maryland
Contact Information: Human Resources: 301-***-****
Job Title: Project Coordinator
Duties
● Maintain assigned customer product installations by acting as the main point of contact and lead on the customer job, ensuring proper execution of measure, order placement, fabrication and installation.
● Achieved expert product and process knowledge to support job contract review for accuracy and feasibility.
● Identify and resolve contract issues proactively.
● Communicate with customer to set and manage expectations, to identify potential obstacles, to resolve disputes using independent judgement and sound decision-making.
● Maintain up to date and accurate information regarding status of each customer installation and be able to report progress and issues at any time during the process.
● Assists customer with any additional process needed to move project forward, such as Home Owner’s Association Approval, Finance Documentation.
● Manages a customer base of 80+ customers at all times.
● Assists with Project Managers in the field to schedule assessments and / or services on an as needed basis.
January 2005- July 2013: Renewal by Andersen, The Window Place, Fairfax Virginia
Contact Information: Human Resources: 703-***-****
Job Title: Order Department Specialist
Duties
● Processes standard / complex orders from intake to filing.
● Assist the Sales Representatives with any change orders, providing confirmation of details.
● Clarifies, diagnoses all contracts with technical measure.
● Work directly with the Measure Technician to ensure accuracy.
● Input all contract data into the database and prepare for manufacturing.
● Confirm all details once receive confirmation from manufacturing. Make any necessary adjustments.
● Schedule the truck shipment. Schedule the installations.
● Order stock material / parts on an as needed basis.
August 1999 - September 2004: Campbell & Ferrara Nurseries, Inc. Alexandria VA 22312
Contact Information: Human Resources: 703-***-****
Job Title: Administrative Assistant to the President / Office Manager
Duties
● Support the President in handling the company day to day operations.
● Maintaining all monthly maintenance contracts regarding their landscape projects.
● Work directly with President of Company on all current bids/proposals.
● Maintain his daily calendar, business meetings.
● Supervised, cross trained the receptionist.
● Assist Landscape Designer’s with the Computer Software Database used in the bid/proposal process.
● Assist with plant and hard good inventory on an as needed basis.
● Oversee a company-wide, hardcopy file management system.
July 1995 - August 1999 - Prince George’s Elementary School, Upper Marlboro, MD
Contact Information: Prince George’s County: 301-***-****
Job Title: Certified Cafeteria Food Service Manager
Duties
● Assist and supervise the preparation of breakfast, lunch for approximately 450 students daily.
● Supervised three employees maintained their hours, daily duties and evaluations.
● Open and close each day, maintaining State of Maryland Health Department Codes.
● Maintained the Inventory and processing of deliveries on a daily basis.
● Specialize in field trip preparations.
● Handle the daily bank deposits.
September 1990 - July 1995 - Chandler’s Drug and Medical Supplies, Lanham, MD
Contact Information: Human Resources: Dr. Needels 301-***-****
Job Title: Pharmacy Assistant
Duties
● Assisted with telephone calls from Doctor’s office regarding patients and medications.
● Work directly with the Pharmacist in the filling of prescriptions.
● Work with Medicare and medical ostomy supplies, assisted with the Medicare procedure and paperwork.
● Assist with payroll and daily bank deposits.
Education:
1995-1996 Prince George’s Community College, MD
Health Department Food Certification License
2000-2002 Various Seminars Attended
Front Desk Receptionist Seminar, Maryland
Received Certificate 2000
Landscape Business Seminar, Maryland
Received Certificate 2001
Landscape Management Seminar, Maryland
Received Certificate 2002
Lean Retail Training, St. Paul, MN
Received Certificate 2008
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