Customer Service Flight Attendant
Resume:
**/**** - ******* ****** *********
World Atlantic Airlines, Mcallen, TX
Provide safety to customers and to make flights comfortable and enjoyable. Fulfilled directives from the Senior Flight Attendant. Perform all duties as directed by company policies and procedures to ensure maximum customer safety and comfort. Serve all customers in a professional and efficient manner. Explained and demonstrated the use of safety equipment and procedures and enforce all safety regulations as appropriate. Prepared the aircraft for passengers, greeted passengers, verified boarding passes and seat assignments. Assisted with carry on baggage stowage and security, as well as prepared and served meals/beverages. 06/2022 - 10/2022 Door to Door Salesman
Vivint USA, Mcallen, TX
Responsible for marketing and sales of consumer home communication and security products to new and existing customers. Planned, implemented, and managed individual marketing and sales plans in the neighborhoods. Utilized human relations, communication, and negotiation skills to market and sell home security systems, home internet, home television, and home telephone services. Responsible for identifying client needs while researching ways to improve the quality of their services.
12/2021 - 06/2022 Customer Service Representative
ADT, Mcallen, TX
Interacted with customers to provide basic or scripted information in response to routine inquiries about products and services. Handled and resolved general complaints. Provided exceptional customer service. 10/2019 - 11/2021 Cashier
Hobby Lobby, Mcallen, TX
Received payment by cash, check, credit cards, vouchers, or automatic debits. Issued receipts, refunds, credits, or change due to customers. Assisted customers by providing information and resolving their complaints. Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners. Greeted customers entering establishments. 07/2014 - 08/2018 Office Manager
Precision Eye Care, MCALLEN, TX
Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Resolved customer complaints or answered customers' questions regarding procedures or concerns. Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or CAROL ANTONI
8300 N TAYLOR RD TRLR BOX O, MCALLEN, TX 78504
Phone: 956-***-****
Email: ******************@*****.***
Objective
Seeking full time employment where to best utilize skills, knowledge and experience by becoming an asset to the company.
Ability Summary
Employment History
disputes. Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluated performance. Discussed job performance problems with employees to identify causes and issues and to work on resolving problems. 05/2011 - 08/2013 Marketing Representative
Renaissance Outpatient Rehab, Edinburg, TX
Medical representative for physical, occupational, speech therapy clinic. Identified, develop, or evaluated marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors. Formulated, direct, or coordinated marketing activities or policies to promote products or services, working with advertising or promotion managers. Evaluated the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections. Developed pricing strategies, balancing firm objectives and customer satisfaction. Compiled lists describing products or service offerings.
08/2005 - 10/2010 Marketing Representative
Thera Care Rehab Services, LLC, Mission, TX
Medical representative for physical, occupational, speech therapy clinic. Identified, develop, or evaluated marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors. Formulated, direct, or coordinated marketing activities or policies to promote products or services, working with advertising or promotion managers. Evaluated the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections. Developed pricing strategies, balancing firm objectives and customer satisfaction. Compiled lists describing products or service offerings.
Psychology
1 Year at College or a Technical or Vocational School SUNY New Paltz, New Paltz, NY
2 Years at College or a Technical or Vocational School Central City Business Institute, Syracuse, None Selected Education History
Detailed References
Alice SAENZ, Office Manager
Jesus VILLALOBOS, Attorney
Diana CORTINAS, Physician
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