Office Manager Associate Director
Resume:
TANIKA COLEMAN
Atlanta, GA *****
***************@*****.***
Work Experience
Associate Director of Recruitment
The National Society of Leadership and Success - Phoenix, AZ January 2024 to Present
Provides strategic vision and directs all recruitment activities. Oversees the development of systems and procedures to recruit a complex student population. Partner with department managers to identify staffing needs and develop strategies for attracting, developing, and retaining top talent.
assists with the general oversight of the Admissions Office to accomplish the goal of recruiting and enrolling students.
Develop and deliver training programs to enhance employee skills and knowledge, including new employee orientation, leadership development, and diversity and inclusion training. Focuses on tactical and operational plans with short to midterm focus; significant responsibility to achieve broadly stated goals through subordinate managers. Lead continuous improvement of recruitment execution to effectively build a strong pipeline of convertible prospective students for partner programs. Office Manager
RC Company/ Insurance - Atlanta, GA
January 2019 to Present
Talking to clients, going over clients applications, seeing clients, discussing plans, filing, faxing, emailing Program Assistant
Cadre Ep - East Point, GA
June 2023 to May 2024
Go out to senior centers and speak with them about the companies, talk to seniors about their Medicaid or Medicare, make sure their on good plans and they have everything they need. Manager
Cafe at the Corner - Hapeville, GA
September 2017 to March 2020
• Cooking, managing restaurant, answer phones, take orders, make sure everything was done right, check all orders in and outgoing, take payments for all orders, prep, customer service, train, Manage and motivate the cafe team(including hiring and firing, performance management and recognition duties).
• Trained new employees and provide ongoing for all cafe stage
• Help developed and implement cafe policies and procedures
• Managed vendors and maintain inventory
• Made sure cafe area was clean, neat, and orderly
• Ordered any supplies needed for the cafe
Office Manager
CamiCakes - Atlanta, GA
February 2017 to August 2017
Managing the office, ordering food, making schedules, doing pay roll, Over seeing the ordering list, training, hiring, interviewing.
Store Manager
Village Ice Cream Shop/Cafe - Atlanta, GA
February 2009 to March 2015
Hiring, training, ordering products, buying what the store needs, cooking, baking, advertising for store, cleaning, counting the registers, depositing money, opening and closing the store,decorating the store. Pastry Chef
HILTON HOTEL DOWNTOWN - Atlanta, GA
October 2006 to January 2010
• Cooking, baking, decorating cakes, in charge of making the hotel gingerbread house. In charge of making the yearly holiday gift baskets. Checking inventory, making sure each restaurant in the hotel had enough desserts, making sure food went out to the right place, overseeing kitchen staff, making sure kitchen is organized, ordering supplies, bake goods, plating desserts and pastries
• Help executive chef to devise a pastry and dessert menu
• Monitor all holding trays to ensure that food was kept at safe temperature during service
• Ensure food was cooked in a safe eating temperature Head Cashier/Sales Associate
Target - Aiken, SC
April 1997 to September 1999
• Managing,training cashiers, making schedule, calling meetings for the cashiers, Operating cash register prepared customers receipts efficiently
• Balance the cash register at the end of each shift or as schedule
• performed other store duties as needed to ensure smooth operas and to meet customers needs
• Followed store policies for merchandise returns
• Kept store managed well informed of activities and significant problems
• Arranged, organized, and displayed merchandise
• Trained cashiers
Office Manager/Bookkeeper
Aiken Corner office - Aiken, SC
May 1996 to January 1997
Filing, answering phones, keeping the office in tack, setting up appointments, talking with clients and running errands
Office Manager
Humana - Atlanta, GA
July 2020
Office work, processing applications, filing, taking t clients, sending emails etc Currently still employed
Education
Master's degree in Clinical Psychology
University of Phoenix - Phoenix, AZ
June 2021 to Present
Bachelor's degree in Psychology
University of Phoenix-Online Campus - Phoenix, AZ
January 2017 to February 2021
Associate's degree in Culinary Arts
Le Cordon Bleu - Atlanta, GA
January 2007 to June 2010
Associate's degree in Business
Aiken Technical College - Aiken, SC
June 1996 to May 1999
High school diploma
Aiken High School - Aiken, SC
August 1993 to June 1996
Skills
• Performance Management
• Vendor Management
• Change Management
• Recruiting
• Restaurant Management
• Strategic Planning
• Employee Orientation
• Human Resources Management
• • PeerCounseling • MentalHealthSupport • InterventionPlanning • CrisisResponse • CrisisInterventionTechniques • CommunicationsTheory • CaseManagementProficiency • Needs assessment • Skilled In intake interview. • Adept at conflict resolution • Referrals and networking
• Applied behavioral analysis • Compassionate • Efficient under pressure • Life skills counseling • Social services • Solution-based interventions and staff management (10+ years)
• Cake Decorating
• Culinary Experience
• Autism Experience
• Program Management
• Catering
• Procurement
• Workers' Compensation
• Behavioral Therapy
• Typing
• QuickBooks
Certifications and Licenses
Food Handler Certification
Groups
Pi Gamma Mu International Honor Society in Social Sciences March 2018 to Present
PiGamma Mu International Honor Society in Social Sciences' Leadership Development Program is part of a new initiative to help student members work on their leadership skills. The program has three main components.
The National leadership Society of Success/ NSLS
January 2019 to Present
• Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
• Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
• Success Networking Teams:
• Participated in peer based leadership development teams
• Experience in setting and achieving goals, receiving coaching, coaching others, and holding
• I work as Associate Director of Recruitment
others accountable to commitments.
Additional Information
Remained energetic and demonstrated passion for helping clients by applying active listening. Studied and applied practices from professional reports and literature along with therapies focused on patient needs.
Collaborated with Subject Matter Experts with insights on [Type] and [Type] conditions. Social Work
Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
Interviewed clients and family members to obtain key information for case planning and management. Developed team communications and information for meetings. Counseling
Fostered communication and friendship among group members through team-building activities. Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
Reviewed case files to better assess client needs and proper course of treatment.
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