Customer Service High School

Experience

Janitorial Manager

Hometown cleaning co. • Knoxville, TN

**/**** - *******

Managing staff: Supervising, training, and hiring cleaning staff Ensuring quality: Maintaining high standards for cleaning quality and consistency Complying with regulations: Ensuring work is done in accordance with health, hygiene, and safety procedures, as well as state and federal regulations

Managing schedules: Creating weekly cleaning schedules, and managing daily schedules for staff, including lunches and breaks

Communicating: Communicating with clients and corporate management to receive information and provide directives to cleaning staff

Crew Member

Culver's • Knoxville, TN

09/2017 - 01/2021

Provided excellent customer service, handled money and worked the cash registers, followed health and sanitation protocols and procedures.

Skills

Customer service, Time management, Leadership, Venipuncture Experience, Vital Signs Experience, Laboratory Experience, Capillary punctures

Education

Phlebotomy

Phlebotomy Trainign Specialist • Knoxville, TN

09/2024

High school

PennFoster High School • Knoxville, TN

02/2019

Certificates

Certified Phlebotomy Technician, CPR/BLS certified Carly Orrison

************@*****.*** / 865-***-**** / Knoxville, TN

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