General Manager House Staff
Resume:
Bernadette Mazzaro
Hazlet, New Jersey 07730
**********@*****.***
Professional Experience
Sales Representative, Metal Supermarkets Edison NJ
May 2018 to present
-Provide sales quotations to existing and potential new customers on materials via email, phone or on site.
-Provide price quotes on fabrication including bending, drilling and galvanizing material.
-Follow up on quotes given to try and win sale.
-Coordinate delivery schedule.
-Price and order materials for customers and inventory.
GENERAL MANAGER, NAUVOO GRILL CLUB Fair Haven NJ
-Responsible for overseeing all front of house operations
-Responsible for hiring and traing of front of house staff and some kitchen staff
-Responsible for scheduling of front of house staff and some kitchen staff
-Responsible for some food ordering
-Collaberated with head chef for daily specials
-Kept menus up to date, regular and seasonal as well as wine lists and specialty coctails
-Managed the floor during dinner service as well as organizing reservations and floor plans for large parties and holidays
-Handled advertising for the restaurant
-Assisted with scheduling entertainment to perform in the lounge
Manager, Windansea Highlands N.J.
- Touch tables to ensure excellence of food and service
- Deal with any problelms that may arise with customers, find way to ensure customer leaves happy
- Consult with chef about the daily lunch/dinner specials and prepare descriptions to accompany menus
- Oversee parties/banquets making sure that all the clients expectations are met and final bill is prepared properly
- Reconcile all server and bar money at the end of shift and allocate tips properly
- Fix any changes to employee hours necessary for accurate payroll
General Manager Pazzo MMX, Red Bank, NJ.
- Oversee all front of house staff
- Touch tables to ensure excellence of food and
service
- Responsible for scheduling all front of house staff
- Responsible for staffing all large parties booked through
event planner and overseeing parties
- Work with chef to determine specials and holiday
menus
- Assign sections to servers and do floor layout using open table
Assistant Manager New Monmouth Diner, Middletown NJ.
- Seated customers in a professional and courteous manner
- Supervised front of house staff and managed floor plan.
- Helped with scheduling front of house staff
- Used POS system to cash out customers and staff at end
of shift
- Helped with booking large parties in banquet room
- Assisted in keeping overall appearance of the restaurant
clean and organized as well as decorating for seasons
Server, Turning point, Holmdel, NJ
- Took orders, garnished plates and delivered meals to patrons with customer service as a top priority.
- Was responsible for various side work while on shift, including making sure the foyer was clean and presentable, cleaning and organizing the large walk-in refrigerators, and restocking supplies and dishes.
Co-owner, PIZZA PETE’S, Old Bridge, NJ
- Supervised front of the house staff.
- Ensured quality of food and service
- Learned new computer system to help with order processing and improving
Accuracy of orders and ticket times
-Helped conceive of the menu and daily offerings and specials.
-Trained staff
- Made weekly schedule for staff
Technology and Other Professional Skills
- Experience with Open Table, touch bistro, Aloha, and POS computer systems
- Serve Safe certified
- Experience in Microsoft Word and solid typing skills.
- Ability to navigate the web to perform research.
- email, fax machine, filing and answering phones in professional and courteous manner.
Education, Training, and Volunteer Work
• 40 credits, court stenography, Cittone Institute, Edison, NJ, 1992-1994.
• High School diploma, Raritan High School, Hazlet, NJ, 1992.
• President and Treasurer, Cove Road School PTO, 2009-2011.
• Chair, Sunshine Committee, HUSA, 2005-2013.
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