Customer Service Representative
Resume:
TA’REGINA BLOCKER
****.******@*****.***
Experienced and self-motivated Manager bringing forth valuable customer service experience and passion for management and representative positions. Results oriented with proven track record of collaboratively with team members to achieve a goal. Experienced in both Clerical and industrial, adapt well to effectively managed environments.
EXPERIENCE
FEBURARY 2019 – CURRENT
UNIVERSAL SORT, amazon
Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders. All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages.
DECEMBER 2016 – JANAUARY 2019
CLIENT REPRESENTATIVE, Bank of america
Assist customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their personal accounts; whether that’s credit, checking’s, online etc.
June 2014 – November 2016
CLIENT SERVICE REPRESENTATIVE, Lennox international
Maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security.
EDUCATION
JUNE 2012
DIPOLMA, John Horn High
SKILLS
Trained in all Microsoft
Spread sheets, Emailing, Social media
Writing proficiency
Multitasking
Speech
Conversationalist
Sales
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