Mykayla Kellier
Lithonia, GA *****
*******.*******@*****.***
Work Experience
Customer Service Rep/ Data Entry
Caribbean International Shipping-3048 Miller Rd, Lithonia, GA 30038 October 2020 to December 2022
● Completed manifest and various documents
● Entered data with QuickBooks and Excel
● Corresponded with shipping lines
● Handled customer problems and scheduling via in-person, online, and over the phone
● Managed Schedules
● Raised Sales
● Promoted Advertising via social media
● Data Entry
● Billing
System Operator
Apex Systems Agency~Gusto
August 2022 to October 2022
• Systems Operator
• Provided and Organized small businesses with Company insurance plans
• Team organizing
• Scheduling
• Computer Systems
• Data Entry
• Payroll
Customer Service Rep
Spectraforce Agency-Wells Fargo
April 2022 to June 2022
● Remote Customer Calls
● Emails
● Computer Systems and programs
TurboTax- Remote Customer Service Rep
Concentrix Agency
March 2022 to April 2022
● Aided customer through website navigation
● Mastered intuit systems
● Data Entry
● Online Customer Relations
Education
Communication
Alabama State University
December 2023
High School Diploma
Arabia Mountain High School
August 2015 to May 2019
Skills
• Management and operations
• Typing 26+ words a minute
• I learn at a fast pace . I follow directions really well. I work great with others and have excellent people skills.
• Salesforce
• Data Entry
• Sprees Sheets
• Data Analysis
• Problem Solving
• Digital Literacy
• Excel
• Communication
• QuickBooks
• Account management
• Office management
• Accounts receivable
• Project management
• Analytics
• Payroll