Software Development Engineering

Fort Worth, TX ***** 817-***-**** *****.*******@*****.*** WWW: Bold Profile WWW: https://www.linkedin.com/in/markrichards0ba154a/

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MARK RICHARDS

PROFESSIONAL SUMMARY

Professional software engineering leader with proven ability to drive impactful results through strategic team management and technical expertise. Strong background in software development, project management, and cross-functional collaboration. Known for adaptability, reliable execution, and fostering innovation in dynamic environments. Skilled in agile methodologies, code review, and performance optimization.

SKILLS

Software Design and Development

Software Quality

Cloud Architecture & Computing

Microservices Architecture

Web application development

Infrastructure development

DevOps Practices

Team Collaboration & Building

Project Leadership Skills

Agile SDLC Methodologies

Interpersonal Skills & Communication

Negotiation and Organizational Skills

WORK HISTORY

SOFTWARE ENGINEERING MANAGER 01/2021 to Current

RS Americas (formerly Allied Electronics), Fort Worth

Used people leadership skills for each member to establish yearly plans for Objective Key Results and met monthly to listen and advise, accomplishing a 100% completion rate.

Exercised strong Technology Leadership by introducing a culture of continuous learning, improving technical skills within the team

Also worked with team members to determine skills and career goals and ensure training resources were provided as needed.

Encouraged mentorship from Senior Engineers to assist and help lead more Junior counterparts with empathy and effective communication skills.

Implemented agile Software Development Processes to streamline project deliveries.

Applied innovative design strategies to optimize the software development process, resulting in significant efficiency gains.

Engaged teams to review coding best practices, including SOLID principles, design patterns, clean code, service-oriented architecture, microservices and proper software pattern usage.

Successfully managed a team of software engineers in developing and implementing distributed transactions across various platforms.

Worked with stakeholders to develop acceptable software solutions for the final MVP and met time-to-market objectives while establishing proper prioritization.

Utilized Impact Analysis to anticipate potential issues in software projects, resulting in more efficient task prioritization and project planning.

Solution designed a rules engine for complex shipping logic for migration from .Net Service to SAP/CPI.

Oversaw all aspects of designing software, from concept to implementation, resulting in improved system performance.

SENIOR SOFTWARE ENGINEER 10/2015 to Current

Allied Electronics & Automation, Fort Worth

Maintained and enhanced customer-facing eCommerce site updating, which typically generates around 1.3M in daily revenue, including design and functionality of Product Detail Pages, Customer account management, Advantage programs, and Cart and Order processes.

Implemented CI/CD pipelines for building, testing and deploying applications using AWS cloud services to introduce continuous integration best practices.

Introduced improvements in customer experience and cart conversions, increasing new customer sales by 15%.

These changes included speed enhancements for various checkout pages (Cart, Shipping, Payment Processing), UI accessibility additions, and architectural changes such as SOA Restful APIs, Microservices and Asynchronous and Await patterns.

Most sites utilized a mixture of C# .Net Framework, various JavaScript front ends (React, KnockoutJS), Typescript, Node.js and SQL Server.

Developed Notifications projects to create universal messaging for various functions across applications (Customer notifications, Sales pipeline management), which used Publisher/Subscriber pattern using .NET Core and RabbitMQ. Later moved to an AWS SNS solution.

Moved some relational databases from MS SQL Server to AWS RDS.

Re-architected large applications from 3-tier monolithic design to SOA architecture, improving site speed and removed code duplication. Coordinated work with Content department to create processes to move images and PDF datasheets for 3+ million products (20M+ images) from on-premises servers into AWS CloudFront and AWS S3, increasing site performance by reducing overall network bandwidth. Implemented NoSQL solution for product catalog using DynamoDB.

Created microservices for Customer, Product, Pricing, Order and Catalog Search.

Worked with Architect in migration planning from on-prem to AWS Cloud Architecture (Front-End, Middle Tiers) using EC2, ECS automatic scaling to hold front-end applications and AWS EKS, ECR, Kubernetes Container Orchestration, CloudWatch and Lambda for middle-tier scalability.

Improved company's software products by redesigning the application architecture to enhance performance and scalability.

Cultivated an environment that encouraged knowledge sharing of Technical Information to improve overall productivity and software development quality.

DESIGNER (SOFTWARE) 02/2015 to 10/2015

Options Clearing Corporation (OCC), Keller

Created high level UML designs to hand off and support development work.

Analyzed data requirements and formed complex data workflows to integrate functionality across multiple systems using UC4 workload automation and scheduling events.

Most of these systems were either IBM or SQL Server (backend), various Spring Framework applications (front end), and some Java “black boxed” systems as required by government regulations.

Analyzed requirements and designed workflow for new exchange (Cboe EDGX Options Exchange) for Account Billing, Trade History, Trade Statistics, and general Reporting.

Met and exceeded multiple timelines and milestones as EDGX options exchange was approved by SEC as of August 2015.

Utilized SQL, UC4 and Java Spring Framework.

SENIOR SOFTWARE ENGINEER 01/2013 to 02/2015

BACKPRINT, Fort Worth

Worked with various groups and business stakeholders to determine the best solutions concerning enhancement for client-facing websites for event photography (ASP.NET 4.0, JavaScript, jQuery, CSS).

Refined ordering process to reduce wait times by 30%, re-factored shipping logic to introduce UPS shipping methods and pricing along with FedEx APIs (Factory Pattern).

Redesigned and implemented a solution for uploading photos, decreasing upload times by an average of 60%.

Upgraded Partner Backend Support website from Classic ASP to MVC 4 (C#, jQuery, CSS, Dapper.NET ORM, SQL Server).

SENIOR APPLICATION DEVELOPER 11/2010 to 01/2013

INMAR HEALTHCARE NETWORK, Irving

Developed RX Hazardous Waste Management application to assist retail pharmacies in mitigating the growing risk of fines for violating EPA regulations concerning hazardous waste pharmaceuticals, using C#, MS SQL Server, and MVVM pattern.

Solutions included state and federal regulation management, hazardous product sorting and bin management, waste level monitoring and pick-up coordination (via EPA-approved hazardous carriers), and online exception management and invoicing reporting.

Utilized VB.NET, C#, JavaScript, SQL Server 2008 and Web Service integration to IBM Informix.

Conducted ongoing enhancements to CLSNetlink (Reverse Logistics and Accounting) and Store Inventory applications for reporting and management solution for retail pharmacies, hospitals and wholesalers (ASP.NET, JavaScript, KnockoutJS).

Implemented robust software solutions by utilizing expertise in Healthcare, improving systems efficiency and patient data management

EDUCATION

The University of Texas at Arlington, Arlington, TX

Bachelor of Arts

CERTIFICATIONS

AWS Certified Cloud Practitioner

TECHNICAL SUMMARY

.NET C# (10+ years: Net Framework, .Net Core, MVC 2-5), Node.js, Java (Spring Framework), PHP, ADO.Net, VB.Net 7.0 - 10.0, PowerShell, Bash, Various JavaScript Frameworks and Libraries (15 years): React, Vue.js, jQuery, Knockout, HTML, CSS/SCSS, LESS/SASS, Tailwind, Foundation, Akamai, Datadog, Dynatrace, SEQ, Grafana, SonarQube, Microservices, Software Architecture, RabbitMQ, MSMQ, Azure DevOps, Azure Cloud Architecture, GitHub, Team Foundation Server, Visual Studio Team Services, AWS EC2, AWS VPN, S3, SNS, SQS, Event Bridge, Lambda, Docker, AWS Kubernetes, AWS EKS, AWS RDS, Cloud9, SQL Server (versions 2000-2022), Azure SQL, DB2 SQL, MongoDB, O/RMs (Dapper, NHibernate, Entity Framework Core), SQL Server Integration Services, SQL Server Analysis Services.

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