Customer Service Inventory Control

MICHELE Santos

Cell: 647-***-****

*******.****@*****.***

CARRER OBJECTIVES

Seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.

SKILLS

Over 10 years’ experience in Office Management, Financial Sector and Customer Service.

Work well within groups and independently.

Flexible and open to the opinions and contributions of others.

Ability to handle confidential information.

Proactive approach to problem solving.

Highly organized and Attention to detail.

Can determine priorities and handle more than one task at a time.

Advanced Microsoft Excel (Pivot Table)

Fluent in Portuguese

EDUCATION

Bachelor of Business Administration, 2010

Estácio de Sá – Rio de Janeiro, Brazil

WORK EXPERIENCE

Star Remittance Ltd Toronto (Nov 2016 – Set 2017)

-Receive all incoming calls of customer to do money transfer, quote or information;

-Foreign Money Exchange;

-Money Transfer;

-Open new personal account;

-Trust to prepare daily deposits.

ArtFilm e Acessorios Ltda Rio de Janeiro, Brazil (2013 – 2014)

-Developed management reports related to accounting (crossing revenue and cost), weekly and monthly financial graphics;

-Request a price quote and purchase supplies;

-Conducted inventory transactions;

-Maintain payables and receivable filing;

-Account closing of sales daily;

-Control of all transaction with credit cards and debit card;

-Maintain vendor account database;

-Prepared new files with year-end functions. Ensured that files properly organized and labeled in readiness for off-site storage for ease of retrieval.

Serviço de Hemoterapia Madre Regina Ltda Rio de Janeiro, Brazil (2011 – 2013)

-Billing daily all blood bag to report to the hospital;

-Analyze and reconcile financial records, conduct research and resolve discrepancies;

-Create weekly and monthly reports;

-Report to the hospital all billing and send them the invoice in the end of the month;

-Order office supplies and inventory control;

-Conducted inventory transactions to another unit;

-Scheduling of the employees;

-Schedule and coordinate meetings;

-Establish and maintain updated manual and computerized filing systems.

Tijubox Ltda Rio de Janeiro, Brazil (2003 – 2011)

-Daily Analysis of bank statement;

-Entrusted to prepare daily bank deposit and process payment receipts in the accounting system;

-Account Payable, prepare the checks to pay the bills of the day;

-Order supplies and inventory control;

-Account Receivable, billing of sales daily;

-Files all the sales and documents to the Accountant.

-Prepared new files with year-end functions. Ensured that files properly organized and labeled in readiness for off-site storage for ease of retrieval.

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