Customer Service Assistant Manager
Resume:
Niesha Wright
North Charleston, SC *****
****************@*****.***
A goal-oriented, reliable, and dependable job seeker with a proven track record of success in the customer service field. Currently looking to further excel my career within the customer service industry.
Work Experience
Assistant Manager
Bojangles
May 2022 to Present
Run dinner shift…inventory…interview and
Hire
Shift manager
Bojangles - Mount Pleasant, SC
February 2021 to November 2021
• Money management
• Cash register
• Key holder
• Make cash deposit
• Inventory control
Material Handler
Am Conservation Group - Mount Pleasant, SC
November 2020 to January 2021
Order picker, packing, unloading dock
Assistant Manager
Bojangles' Restaurants, Inc - Charleston, SC
November 2019 to December 2020
• Take cash payments
• Key holder
• Help with inventory
• Make cash deposits
• Manage shift of at least 8 people
• Inventory control
Assistant Manager
SUNOCO, INC - Charleston, SC
January 2016 to November 2020
Ensure customer satisfaction by greeting customers when they first walk in to the store, answering all of their questions in regards to store policies and procedures, and troubleshooting any concerns they may have.
• Handle the processing of all customer payments via cash, check, credit cards, vouchers, or automatic debits. Also handle giving customers refunds, store credits, and issuing receipts.
• Count the money in the cash drawers at the beginning of each shift to make sure the correct amount is in the cash drawer and there is enough change for customers paying in cash.
• Keep track of store inventory making sure shelves are stocked and items are priced correctly
• Make sure the store stays clean and organized to make sure customers feel comfortable and can find everything easily.
Driver Helper
PALBERT TRANSPORTATION - Charleston, SC
January 2015 to December 2015
• Picked up clients from their homes and drove them to their destination safely.
• Engaged with riders to ensure they had a comfortable and enjoyable ride. Cook
FOOD SERVICE - Charleston, SC
April 2014 to November 2014
Communicated with customers to get their orders, and get their feedback on how we could better our service
• Dealt with processing customer payments.
• Prepared meals for customers following recipes and determining group food quantities.
• Kept the establishment and kitchen clean and organized to keep everything running smooth and efficiently
• Notify Kitchen personnel of equipment shortages and special orders. Education
High school or equivalent
Skills
• Customer Service (10+ years)
• Food Production (10+ years)
• inventory (3 years)
• RECEPTIONIST (Less than 1 year)
• RETAIL SALES (Less than 1 year)
• Cash Handling (10+ years)
• Management (6 years)
• Cash Handling
• Customer Service Skills
• Management
• Team Building
• training
• Warehouse experience
• Food service
• Assistant Manager Experience
Certifications and Licenses
Serv Safe
February 2020 to February 2025
Driver's License
Food Handler Certification
Additional Information
Skills
• Customer Service • Inventory Management • Organization
• Time-Management • Store Management •
Verbal Communication
• Payment Processing • Conflict Resolution •
Food Production
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