Customer Service Pick-Up

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EBONY ROBBINS

770-***-**** **.******************@*****.*** Stone Mountain, Ga 30088 Seeking employment in a fast paced environment with incentives and advancement to grow within the company. Hardworking individual with proven skills for delivering packages on time and in excellent condition. Experienced in using multiple delivery routes while efficiently utilizing time and resources. Demonstrates talent for communication, problem-solving, route planning and customer relations. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Valid Driver's License Time Management

Working Independently Heavy Lifting

Customer Service Package handling

Package Delivery and Pick-up GPS and route planning Dispatch Package pickup and delivery

Fedex

Lithia Spring, GEORGIA January 2022 - Present

COURIER DRIVER

Assisted with loading and unloading of parcels for delivery.

Maintained accurate records of package pick-up

and drop-off locations, using electronic scanners. Communicated effectively with dispatch personnel

regarding changes in schedule or route

information.

Performed daily preventative maintenance of

assigned vehicle by completing maintenance

checklists.

Operated company vehicles safely while following

local traffic laws and speed limits.

Maintained accurate records of deliveries and

pickups.

Developed strong relationships with clients by

providing reliable services consistently.

Chime Solutions

Morrow, GA April 2021 - September 2021

CUSTOMER SERVICE REPRESENTATIVE

Participated in team meetings to discuss new ideas for improving the overall quality of customer

service provided.

Developed and maintained working knowledge of

internal policies, procedures, and services to

appropriately address customer issues.

Gave accurate and appropriate information to

answer questions, troubleshoot issues and resolve

complaints.

EDUCATION

Plaid Enterprise

Decatur, GA June 2015 - March 2020

QUALITY CONTROL INSPECTOR

Inspected and tested clean tech and green

technology parts, products and installations, such as fuel cells, solar panels and air quality devices, for conformance to specifications and standards.

Recommended necessary corrective actions, based

on inspection results.

Evaluated raw materials received from vendors

against predefined criteria before use in

production operations.

Unique Quality

Union City, GA January 2015 - January 2016

HOME HEALTH CARE PROVIDER

Communicated effectively with physicians

regarding changes in the patient's condition or

response to treatment plan modifications.

Monitored prescribed exercise plans and

documented progress or challenges.

Provided compassionate end-of-life care for

terminally ill patients according to their wishes

and preferences.

Demonstrated expertise in wound care assessment

and implementation of appropriate wound

dressings.

Administered prescribed medications according to

physicians' orders.

Walmart

Statesboro, GA November 2013 - December 2014

CASHIER

Helped restock shelves when necessary to

maintain an organized display area.

Developed and maintained a positive working

relationship with customers.

Helped customers locate merchandise and

answered questions about products.

Processed returns and exchanges quickly while

ensuring accuracy of store inventory records.

Delivered exceptional customer service at all

points of contact.

Developed strong customer service skills by

providing efficient and accurate service.

Progressive Learning Center

Statesboro, GA April 2013 - October 2013

DAYCARE WORKER

Communicated with children's parents and

guardians about daily activities, behaviors, and

related issues.

Dressed children and change diapers.

Assisted in preparing food and serving meals and

refreshments to children.

Performed housekeeping duties, such as laundry,

cleaning, dish washing, and changing of linens.

Utilized games, toys, and books to develop and

improve cognitive skills and physical abilities.

Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.

Maintained a secure environment for all children,

following established safety standards.

Read stories and sang songs to children.

Screven County High School, Screven County 2004

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