Shayla Rice-Coles
Philadelphia, PA 19145
******.******@*****.***
Objective
To obtain a long term position in your company as an employee. I am a hardworking and reliable individual. If given the opportunity I would make for a great employee. I am a quick learner willing to expand my knowledge and skills within your business. Work Experience
KYTE-Philadelphia-PA
Fleet Coordinator/Site Manager
June 2024 to September 2024
-Oversee a fleet of vehicles, maintain a startup market, inform independent contractors on trips
& procedures
-Customer Care: having direct dealings with customers, greeting the customers, provide information about the rental and/or drop off processes, and delivering car to customer on work site
-Vehicle Maintenance: update registration, take vehicles to dealership/auto repair shops for damages, take vehicles to Pep-boys for oil changes/new tires, and fuel cars
-Cleaning cars: cleaning the exterior and interior of vehicles and wiping down all surfaces
-Manage Escalations: Report any damages/unpleasant smells/dirtiness of the vehicles, Contact support on customer’s lost personal property
-Daily Lot Audit
Towne Park, LTD-Logan City QLD
Valet Cashier
November 2022 to June 2024
-Greeting customers, helping them with any questions they may have about pricing, the service we provide, and any nearby facilities
-Processing & receiving customer’s payments:credit or cash
-Answer phone calls pertaining to customer’s request & vehicle retrievals as well as having to deal with the Hotel for specific request
-Keep customer’s Keys safe within the valets booth
-Assist with valet in informing them of the order in the retrieval queue Enterprise Rent- A- Car-Darby, PA
Car Detailer/ Delivery Driver
October 2021 to February 2023
-Car Detailer: prep the vehicle for the next rental, disinfecting all surfaces in the vehicles, cleaning exterior and interior of vehicle
-Deliver vehicles to other enterprise branches/dealerships/auto repair shops
-Pick-up/Drop-off guest to & from their homes upon request for a rental
-Make bank deposits for the company
Bath & Body Works-King of Prussia, PA
Team Member
October 2020 to February 2021
-Cashier: processing and receiving payments
-Customer service: helping customers find the correct fragrance or product, mentioning deals & promotions, greeting customers, creating a comfortable environment
-Stocking products
-Creative display ideas/deals/promotions
-Cleaning and disinfecting the store
-Deposits/Money count
Education
Associates Degree
Community College of Philadelphia - Philadelphia, PA September 2020 to Present
Diploma
Philadelphia Electrical & Tech High School - Philadelphia, PA August 2015 to June 2019
Skills
-English (fluent)
-POS
-Customer Service
-Cash Register
-Cash Handling
-Auto Detailing
-Data Entry
-Microsoft Office (Word, Excel, Powerpoint)
-Hospitality
-Computer Skills
-Google (Docs, Spreadsheets)