Quality Control Collision Repair

JAMES CASTO

**** ******** **. **

Lancaster, Ohio 43130

CELL: 740-***-****

E-MAIL *.*******@*****.***

Collision Estimating Qualifications

In shop experience with collision repair and refinish procedures.

Independent appraiser for nationally recognized company.

Skilled with CCC ONE, Audatex, NuGenIT, and Ultramate estimating systems.

Field trained for damage estimation of commercial trucks, trailers, motor homes, campers, and minor property damage.

Professional Experience : Facility manager / estimator

Independent Auto Damage Appraiser

Follow standard operating procedures as set forth in company policy.

Conduct quality control inspections of collision repair and refinish in process.

Oversee scheduling to ensure correct cycle time.

Customer communication to gain higher CSI scores.

Efficient processing of claims.

Strict compliance of insurance company guide lines.

Total loss evaluations.

Excellent relationships with several insurance DRP’s

Great communication skills.

JAMES CASTO

PAGE 2

Professional Development:

GM Bodyshop Manager training certification 2004

I-CAR Platinum individual.

I-CAR GM Core training.

Seven habits of highly effective people by Steven Covey training.

Word Starter is open, so you can begin now to write a letter or create a newsletter with graphics by clicking the File tab above.

Launch Excel Starter from the Windows Start menu to see how managing your budget just got easier.

Online help is available at Office HYPERLINK "http://officeredir.microsoft.com/r/rlidConsumerHelpSupport?clid=1033".com.

Need more programs or features? A different Office suite can be purchased by clicking the Purchase button above.

Contact this candidate