Customer Service Social Media
Resume:
PROFESSIONAL SUMMARY
Supervisor who continually maintains a positive attitude while
interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. SKILLS
• Administrative Oversight • Business Management
• Microsoft Office • Customer Service
• Typing 35 wpm • Social Media Knowledge
CONTACT
topofthelinehomecare@gmail.
com
Riverside, Ca 92507
EXPERIENCE
Owner/Supervisor
JAN 2010 - PRESENT Top of the Line Homecare Services, San Diego, CA Cashier/ Customer Service
SEP 2013 - FEB 2014 McDonald's, San Diego, CA
Sales/Customer Service
SEP 2012 - FEB 2013 Victoria's Secret, San Diego, CA
• Managed the daily operations related to customer service, inventory management, and marketing.
• Maintained a high standard of customer service through quality assurance checks.
• Negotiated contracts and agreements with business partners, vendors, and customers.
• Created innovative marketing plans to drive business growth.
• Hired skilled personnel to handle challenges and obligations of business.
• Operated cash register and accurately processed payments, returns, and exchanges.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
• Worked with coworkers to complete tasks.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet customer needs and resolve problems.
• Utilized problem solving skills to identify customer needs and provide optimal solutions. JULIETTE FAREY
EDUCATION
Office Assistant in Office Administration
JUN 2013 San Diego College, San Diego, Ca
CERTIFICATIONS
• Office Administration
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