Quality Assurance Scrum Master
Resume:
John McWee
724-***-**** Cell
*******@*****.***
*********@*****.***
PROFESSIONAL SUMMARY
I’m currently looking for a solid position to leverage my 23 years of unyielding Software Quality Assurance and Managing Engineering teams throughout the entire lifecycle. In the past I have felt comfortable within a position that has required mentoring of others, presenting methodology of QA to departments, managing of a QA department or to roll up the sleeves for Integration, System, Regression or Production testing. Have mentored and coached teams regarding conversion from Waterfall and or Iterative to Agile (Scrum) Methodology. I’m looking forward to discussing the benefits of a career with your Organization.
SKILLS
Software Test Planning and process definition. 23 yrs.
Managing QA Groups from sizes of 3 to 200 across multiple projects. 20 yrs.
SQL, Oracle Query Languages 15 yrs.
Oracle 10i, 10g, 11i, 11g Test planning and implementation with Data Integrity Testing 15 yrs
Training/mentoring on HP Automation Suite Hybrid (Quality Center ALM,
Quick Test Pro, UFT and Load Runner). 15 yrs.
Microsoft VSTS/TFS/TM version 2017 development and implementation 8 yrs
Agile Methodology (XP and SCRUM Master) 8 yrs.
DOORS (Dynamic Object Oriented Requirements System). 5 yrs.
ReqPro 5 Years
Caliber RM 3 Years
Team Foundation Server – 4 years
Optim, Informatics, Hyperion – ETL Tools 6 years
McCabe IQ, McCabe QA. 5 yrs.
Microsoft Project. 15 yrs.
MS Visual Studio test suite TFS and TM 8 yrs.
FileNet 4 yr.
PeopleSoft 4 yrs.
Mobile Testing with Appium and iOS, Android Platforms 7 yrs.
Services-Oriented Architecture (SOA) Testing (XML) 8 yrs.
Seibel 7-9 4 yrs.
Cloud Testing through Performance Testing 5 yrs.
CM Synergy, and PVCS CM and Tracker, SVN. 10 yrs.
CMMI certification 2002. 4 yrs.
UNIX, LINUX, WINXXXX Operating Systems, IBM Mainframe MVS. 17 yrs.
Selenium 8 years
Ruby 5 years
Environment Management with DEVOPs 15 yrs
QA oversight and definition of Release Management Process 15 yrs
Big Data Hadoop and Teradata 5 years
Pivotal Tracker, Remedy, Jira, Kanbaan, Mingle Agile Tool 8 yrs.
Planview, Clarity, Primavera 8 yrs
EXPERIENCE
06/2016 - Present
Tata Consulting Services (TCS)
PNC Bank
QA Delivery Manager
Portfolio Manager
4100 W. 150st.
Cleveland, Oh 44135
Managed Lead Testers on multiple projects for entire QA STLC simultaneously
On/Offshore model
Transitioned many projects to a TCoE Framework
Controlled budgets for all testing efforts for many projects through Clarity
Mentored teams on TCoE best practices, automation Framework, and Performance Testing
Client Facing with Status Reports and continuous updates as needed
Enterprise Data Warehouse (EDW) all QA Projects
Manage all Deliverables and Timelines
09/2014 – 05/2016
Perficient -- Caterpillar Inc.
qa test Program manager multiple projects
peoria, il 440-***-**** Columbus office 43204
Managed Lead Testers on following projects for entire QA STLC simultaneously
oEcommerce
oCustomer Portal
oGSN Portal
oPart Store
oCAT.com
All projects were web based with Java front end (Adobe, AEM), middleware services layer and Oracle and Teradata backends
Managed Entire STLC through HPQC ALM 12.2 and Admin for the tool across all projects
Created the GSN Portal Automation Framework and managed all project automation through offshore team in China. Weekly night meeting to discuss direction, and others set up as needed to match time difference
Ultimately CAT wanted me to Manage GSN Portal QA-Test effort fulltime and created QA process to fit Agile Methodology already in place. 2 Week sprints with testing SIT, UAT, and Regression.
Utilized pivotal tracker and mingle to manage User Stories and agile testing process.
All projects were based on 2 or 4 week sprints of Agile Methodology, depending on the project.
Created Calendars to help with definition of Release Management cycles for each project. Sandbox>Test>QA>Staging>Production. Providing gate criteria through entire release cycle.
12/2013—09/2014
UST-Global – Blue Cross Blue Shield
Sr. Delivery manager
Philadelphia, pa 19101
Assessment of current STLC and provide roadmap to improve maturity of current immature process
Managed Administrators of HP QC 11.0 and defined improvement on usage of all modules and templates
Redefined Automation Framework that was not a standard across all users of Enterprise automation engineers. Using QTP and or UFT from HP as automation tool.
Mentored all departments on their specific responsibilities as it pertained to ensuring Quality across the entire SDLC including development teams on proper Unit Testing and Test Driven Development (TDD) process implemented.
10/2012 – 12/2013
Prokarma Inc.
Sr. QA Manager
Omaha, NE
Designed and Managed SDLC Internal Auditing process
Utilized schedule and managed effort through Oracle P6
Managed Entire STLC through HPQC ALM 11.0
Utilized Wiki to define all QA processes for all departmental compliance
Defined and Managed QA Automation Framework with offshore utilizing Selenium and Fitnesse
Defined and performed Release Management of the AUT as it migrated through specific Test Environments
11/2011 – 10/2012
Wellpoint—Client Facing - Cognizant
Sr. Program Manager of Data warehouse test team
Richmond, VA
Managed multiple Test Managers with Onshore/Offshore Model through HP Testing Suite and Rational Tool Suite
Continual Process Improvement for complete DW-BI Test Lifecycle from Requirement Management through Defect Management.
Managing and controlling cost from a 15% Onshore to 85% ratio Offshore.
Reviewed and improved automation framework.
Merged the UAT closer to the SIT cycle to reduce cost and reduce defects
Manage Resource effort through Plan View.
Leveraged OATS for testing of Oracle Applications and manage UAT Scope with SMEs
Converted small projects from Waterfall to Agile methodology and managed in Team Foundation Server (TFS)
Informatics and ETL processes defined from production data pulls to test environments as needed.
04/2011 – 10/2011
Wells Fargo Advisors Brokerage – Apex Systems
IT Test Project Manager
6 Month contract
Richmond, VA
Developed Test Strategy and Master Test Plan for large ETL Framework Program
Presented Master Test Plan to all QA application testers (200) with Test Management Process to ensure success of Project
Helped to define Informatics ETL Logical Framework for Brokerage Enterprise solution
Defined Test and Developmental Lifecycle of COTS Implementation Schedule
Leveraged TFS/TM for Master Test Plan tracking with LOE for all task and test cases
Worked and complied with Wells Fargo PMO Policies and Processes.
03/2010 – 04/2011
WellPoint (Anthem Blue)
Quality Manager and Test Architect
Contract Worked remotely
Richmond, VA
Develop, monitor and manages the Master test plan and facilitates the review and appropriate sign-off.
Worked with Lean Teams to define Optimization for STLC
Microsoft TFS/TM development and implementation
Mainframe IBM MVS accessing and testing through Emulator
Manage all phases of testing, communications and resources for each testing group.
Manage all testing schedules and adheres to Release Management timelines.
Schedule and conduct quality reviews on Testing Artifacts as appropriate.
Management and administration of all testing tools and the guidance of the use of the tools within the program.
Guidance of the creation of the detail test plans across the program.
Supervision of the creation, completion, prioritization and approval of all test cases created.
Management of the Traceability Matrix from Requirements>Design>Test Case Creation>Test Case Execution>Defect.
Reporting and assisting with the resolution of any known issues or risks relating to the entire test effort to the GA/VA PMO.
Ensure appropriate QA Team and Project Status reporting and metrics per the Master Plan.
Coordinates communication and testing activities related to Unit, SIT, UAT and performance testing.
Attend project meetings as appropriate or supply a back-up.
Responsible for the completion of all regulatory documents per Enterprise Standards and sign-off as appropriate.
Coordinates, provides guidance and consolidates requirements on test environments and test data.
Ensure defects are entered, monitored and tracked for timely fixes and closure.
Mentor and support Test Leads as appropriate.
Education and orientation of the Test processes to the entire GA/VA Program.
Provide Project Management with Level of Effort to identify required test resources and allocations to meet the testing schedule
Identifies the structure of the project test repository for all test artifacts and reference documents
06/2009 – 02/2010
State Of New York
Manager of IV & V and QA Manager
(Permanent)
Albany, NY
Built complete Independent Verification and Validation (IV&V) Process
Built automation framework with HP Quality Tools suite
Created the Quality Management Plan (QMP) based upon ISO and CMMI approaches
Mainframe IBM MVS accessing and testing through Emulator
Performed procurements as needed including resources and tools (HP Tool suite)
Worked with large IBM team as third party vendor but defined Enterprise Quality Solution for all to adhere to.
Developed PeopleSoft implementation and deployment test migration approach.
Developed SOA testing approach using HP SOA Testing tool.
Integrating all 16 State Agency’s legacy systems into a centralized PeopleSoft solution.
Defined SOA Testing approach
Defined and Manage System Integration Test (SIT), Performance Test (PT) and User Acceptance Test (UAT) compilation and execution through specific teams.
Informatics and ETL processes defined from production to test environments
12/2006 – 06/2009
OMNICOMM INC.
DIRECTOR OF Quality Management Systems (QMS) IV&V Manager
(Permanent)
Ft. Lauderdale, FL
Industry application for Drug Trial Software
FDA 21 CFR Part 11Compliance Implementation
QMS developed based upon an IV &V approach
Complete understanding of FDA QSR requirements.
Audited and updated Corporate SOPs
Acquired ISO 9001-2000 with Design Certification
Complete QA management of test team with regards to multiple projects
Managing projects through Automation Framework with complete Mercury Suite (QC, QTP, Dashboard, and CBT)
Mentoring team and other departments on QA Best Practices (Requirement Writing, Defect Management etc.) to continually improve lifecycle.
xpand staff for expected growth of small company.
identifying and restructuring Standard Operating Procedures (SOP) for preparation of FDA and or other auditing agencies.
Wrote and implemented company’s Software Test Strategy and Master Test Plan for SDLC Auditing purposes
Agile Approach SDLC and created STLC to mirror on .NET Project
03/2006 – 12/2006
Key Bank
Quality Services
Test coordinator (Director)
(Permanent)
Cleveland, oh
Complete management of 2 projects focused on an Agile Development and Testing LifeCycles from day 1.
Identify Sprint Backlog items regarding testing effort (time), and report burn down regarding 4 Automation Engineers onshore and 24 offshore team.
Automation Framework defined utilizing Mercury’s Tool Suite.
Helped to define configuration management and version process using PVCS and Ant for all future applications.
Defined and implemented Test Driven Development (TDD), trained all Developers on this process. Also presented to developers how TDD and JUnit work together, to reduce testing resources within the developmental lifecycle.
Trained/Monitor PMs and BAs on roles and responsibilities of Automation Framework
Trained/Monitor Test Team on roles and responsibilities of Automation Framework and on an Agile Testing lifecycle, which included an offshore team and multiple locations throughout the US.
Provide mentoring as it pertains to the Master Test Plan. Created Master Test Plan utilized across multiple projects.
Identified Data Masking tool used for data pulled from Production which can be utilized for testing.
Test Strategy document created for Quality Services Group.
Provide Guidance and approve System Integration Test Plan
Create User Acceptance Test Plan for the LOB (signoff at each sprint)
Provide Guidance and approve Performance Test (Load and Stress)
Created Master Test Schedule (Subset of Project Plan)
Manage overall testing effort on multiple projects through Quality Center and ensure all Requirements, Business Components, Test Cases (Unit and System), QTP Scripting, Test Execution, and Defect Tracking is located within this Centralized Repository. This helps to identify and produce process improvement through each testing cycle.
IRise Requirement Repository linked with Quality Center Requirement Repository.
01/2006 – 03/2006
Consulting / American Electric Power (AEP)
Columbus, oh
Sr. Consultant/ Lead Automation Engineer
Created Automation Framework that wraps around QTP and WR Test Scripting tools for AEP Enterprise. Framework is based upon Keyword and Data Driven automation.
Utilizing SAFS, STAX, STAF and WRSAFS components within a proven IBM structured Automation Framework, but created for AEP specifically.
Created Project Plan for Automation Framework Project
Created Requirements document for Automation Framework Project
Configured and installed entire Automation Framework for Test Environment with QTP, QC.
Provide consulting and advice on how to improve Performance Testing (LR)
Design Document created which defines structure and common usage of the AEP Automation Framework.
Mainframe IBM MVS accessing and testing through Emulator
08/01/05 – 012/2005
Consulting / Duke Energy
Denver, CO.
QA Manager
Testing a Sarbanes-Oxley Application which is an ETL-based rule and file processing application
Installed and implemented free Bug Tracking System (Bugzilla)
Structured QA Process for testing .Net Application
Working within an Agile Developmental Lifecycle, which continually delivers a sub-set of total functioning software to QA and to the Users for review and testing. Also developed very close ties to DEV and the BUS groups to ensure delivery of working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale
Implemented a NANT build process to ensure solid versioning
Defined and structured UAT, and Training
Created User’s Guide for AUT
Created and executed Integration and System Test Plans
Maintained QA sections of Microsoft Project Schedule
Complete Review and reporting of System Requirements
SQL Server Testing (Query, and Data Validation )
05/24/05 – 08/01/05
Consulting / McKesson
Broomfield, CO.
Lead QA Engineer (Automation)
Providing training and ongoing mentoring to the QA Group regarding Automation processes through Mercury’s Test Director and Quick Test Pro
Validation of Security functionality on all web site using QTP.
Created Smoke and Regression Suites for 2 products
Lead weekly discussion meetings for focus of automation effort
Report testing metrics to QA Manager which includes money saved for automation vs. manual efforts
Discuss budget and resource efforts with QA Manager weekly
Test Director Administrator
Administrator of Test Lab
Utilized UML Diagrams generated by DEV through Visio to help with Testing Scenarios
02/18/05 – 05/24/2005
Consulting / TQ3-Navigant
Englewood, CO.
Lead QA Engineer (Automation)
Trained QA team on Mercury automation tools (Quality Center, Quick Test Pro).
Transition of Test Director Projects to Quality Center projects.
Report directly to director of Web Development.
Design structure of Automation Scripts.
Created automation test environment
Managed direction of resources regarding automation effort
08/04/2004 – 02/04/2005
Consulting Firm/ Disney IT
Orlando, FL
Sr. QA Engineer (Automation)
Tested Siebel 6 migration to Siebel 7 within large Disney System Application (Integration, and 2 Regression phases) using Test Director
Lead team of 4 Automation Engineers and reported directly to QA Director
Imported and maintained Requirements within Test Director
Designed structure of QTP Automation of Siebel 7
Defined and Utilized Automation Framework, which included Win Runner, XSD, XSL, XLS, and XML generation for submitting transaction through the XML middleware.
Filled in for Lead on meetings regarding weekly defect meetings for Siebel 7.
Tested Oracle backend using Toad and QTP Database checkpoints
Mainframe IBM MVS accessing and testing through Emulator
07/03 - 08/04
Choicepoint
Boca Raton, FL 33441
Sr. Lead QA Engineer and IV &V Manager
Trained and mentored entire QA Group (20) to use Test Director.
Responsible for reporting and maintaining schedule of QA Group
Very Large Data warehouse which was automated through QTP.
Extensive Security Validation utilizing XML and QTP
Was Lead Interviewer on all QA Group hiring’s and suggested possible rates.
Maintained budget for acquiring tools and training of QES Group.
Created Quality Engineering Group (QES) and Process definition to reduce Production Issues, which included Automation, Requirements Traceability, and Internal Audit Scoring Matrix
Was responsible for all hiring and discipline within QES Group.
Trained QES group to use DOORS for Requirements Traceability and added Integration piece for synchronizing DOORS database with TD database
Trained QES group to use QTP for Automation and Automated XML Middleware for Production environment
Internal Audit Scoring matrix based upon CMMI methodology
Presented QES process to V.P. of Development, Operations and Business. Received approval to then present to all departments regarding implementation
Scheduled resources for testing up to 26 different application based upon a .asp, and java front end with XML middleware, and Oracle or Informix backend
Multiple Mainframe testing defined through provided emulators
03/99-07/03
Scientific Research Corp.
N. Charleston, SC 29407
Software Test and IV&V Director
Working with Signal Frequency systems (.1 MHz to 2,000 MHz.), and performing Integration Testing, Regression Test, and System & Requirement Testing.
Mobile Device Testing and Management
Managed 6 Test Engineers at location, and was responsible for 2 subcontracting companies quality efforts
Developed Test processes for new Test Group at SRC
Responsible for QA Budget ($450,000 in 2003) which included tools and resources.
Implemented SEI CMMI at level 3 and working towards higher levels
Developed a Test Team to test all software created or enhanced by our Software Development team.
Advanced Formal training in Win Runner 7.0
Using Xrunner, and Win Runner to perform GUI Regression Testing, and McCabe IQ for Code Coverage
Used PVCS Tracker to maintain Software Trouble Reports (STR) Database.
Formal Training in DOORS (Dynamic Object Oriented Requirements System)
Attended Software Test Analysis & Review (STAREAST) Conference and took classes in Object Oriented Testing, along with Software Test Management. (May 1-5)
UML Testing Methodologies implemented through Rational Rose.
Working with CORBA Architecture, along with Java, and C/C++ languages, and assisting in Reviews.
Used Microsoft Project to maintain Test Schedule
Hands on Manager that also implements Test Plans and Test Descriptions created.
Maintained Secret Clearance and Top Secret Applied for.
Developed presentations (Power Point), and demonstrated tested software to customer.
08/98-03/99
Union Switch & Signal
Pittsburgh, Pa 15237
Lead Test Engineer (Union Pacific Project)
Develop ongoing test cases for project
Work with developers to maximize the quality of the product
Perform weekly/monthly status report on project to Project Manager
Previous Responsibilities
Lead Test Engineer on CBTM Project (Communication Based Train Management)
Developed all test cases from Specs
Worked with an Oracle Database, using SQL to query the database (testing only)
Worked closely with developers to meet development deadline
Traced Bus messages within a debug environment for verification and validation of data
Involved three separate interfaces (generated message sent to an oracle database
(in Jacksonville), and then extracted from the database using C routines (In Iowa)
Part of all Formal Code Reviews
Lead Test Engineer for CSX Migration Project
Complete testing of the old system (CAD) migrating over to a WinNT system driven by a Unix server
Reported errors to an access database, and maintained a spreadsheet on status of the project
1995-1998
Formtek (A Lockheed Martin Company)
Pittsburgh, Pa. 15237
Software Test Engineer
Tested Document storage database suite
Worked with an Oracle Database, using SQL to query the database (testing only)
Performed some Unix Shell Scripting
Application built in C and Oracle
Majority of testing involved user interface
Tested raster image viewer
Application built in C
Majority of testing involved user interface
EDUCATION
B.S. Degree in Computer Science, 1995-98 at California University of PA
Carnegie Mellon University, CMMI certification 2002
SPECIAL TRAINING
DOORS Training
Win Runner Advanced Training
McCabe IQ
QTP Advanced Training
CM Synergy, CVS, and PVCS CM and Tracker
SUMMIT Methodology
Web sphere multi-tier J2EE enterprise software
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