Customer Service Medical Assisting

MARIA MARTINEZ

Certified Phlebotomy Technician I-License #02293524

Bi-lingual Spanish

925-***-**** ********@*****.***

Pleasanton, CA 94566

EDUCATION

Phlebotomy Program

**/**** ********

Institute for Business and Technology

Santa Clara, CA

Medical Assisting Program

04/2021 Graduate

Unitek College, Fremont, CA

PROFESSIONAL SKILLS

Phlebotomy

Venipuncture, Dermal Puncture, Glucose, Microhematocrit, Hemoglobin, ESR)

Blood Smears for Hematology

CPR Certified

HIPAA and OSHA Certified

BBP Certified

EXPERIENCE

Quest diagnostics

01/24-Present

•Blood draws

•Take vitals

•Sanitize workplace

•Insert patients information on the computer

Mobile PMD LABS PHLEBOTOMIST

12/22-11/23

Sanitize workplace

Blood draws

Work in many nursing facilities

Dr. Cabaccan-Phlebotomy Extern

02/2022-02/2022

Performed vitals on each patient.

Answered calls, scheduled appointments, and organized charts/folders.

Sanitized rooms after each visit

H&M-Sales Associate/Cashier

02/2022-12/2022

Train new team members.

Provide excellent customer service.

Cashier duties, clean and organize the store.

Responsible for closing procedures.

Medical Assisting Extern-Kaiser Permanente

03/2021-04/2021

Performed vital signs and escorted patients to the injection room.

Informed patients of what vaccinations they were due for.

Sanitized all work areas.

Mama’s Pizza-Cashier

02/2020-02/2021

Ensured customer service was the #1 priority.

Effectively oversaw the cash register area to make sure customer/associate awareness.

Proficient in all operational policies and procedures.

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