Mental Health Case Manager

ADRIAN SANDERS

Center Point, AL ***** 205-***-**** ****************@*****.*** or ****************@*****.***

SUMMARY: To obtain and sustain a position in social services or related fields with the opportunity for improvement, development, and advancement.

EXPERIENCE:

02/2024 to current Therapist

Aletheia House (full-time) Birmingham, AL

Assessing and diagnosing clients by gathering details about their mental health conditions, symptoms, stress factors, and personal background.

Conducting regular sessions to help clients overcome mental health problems and develop coping strategies.

Using a range of techniques and modalities to address issues such as stress, anxiety, depression, trauma, and addiction.

Demonstrating excellent interpersonal skills, empathy, and professionalism

Identifying mental health issues and recommending appropriate courses of action.

Strong writing and organizational skills, attention to detail, proficiency in research and technical understanding, effective communication abilities and interpersonal.

Adaptability to industry changes, basic project management skills, and a knack for problem-solving.

Visual communication skills and familiarity with relevant tools.

01/2023 to 02/2024 Drug Court Case Manager

Aletheia House (full-time) Birmingham, AL

Conduct human needs assessments as needed; also conduct psycho-educational classes and basic life skills with clients according to the approved curriculum.

Facilitate patient care by assessing, planning, implementing, monitoring, evaluating, to meet client’s health and human service’s needs.

Evaluate the needs of clients and make referrals if needed and provide resources.

Conduct in-person appointments and in person and phone intake assessments.

Manage case assignments, develop case plans, track progress, and execute case closures.

Act as a liaison at The Municipal Court communicating the progress of clients progress bi-weekly.

Attend staff meetings and in-service trainings as directed.

QSAP1, CPR and Case Manager certified.

09/2021 to 12/2022 Discharge Planner /ED Social Worker/ Case Manager

AMN Healthcare Inc, -Coppell, TX

Successfully completed 4contracts (CA; IN; AZ, KY)

Collaborated with physicians, caregivers, patient, family, other departmental team members, and payor to proactively develop and implement a safe and appropriate discharge plan.

Participated in team meetings that foster interdepartmental collaboration with the patient and their family as deemed necessary, this includes multidisciplinary meetings and Utilization Review/Case Management meetings. Provides input in such meetings regarding utilization management and discharge planning.

Assisted as needed with obtaining referrals, prior authorization for Home Health Care, DME, SNF, acute rehab and appointments.

Maintained a current list of resources for referrals and refers to the appropriate inpatient, outpatient, and community resources.

Participated in and complete discharge assessments, complete follow up phone calls in a timely manner and provide referrals/ data according to the patient’s needs.

Participated and communicate with the care team in management of the patient through the ACO program and electronic health record meaningful use program.

Proficient in various Healthcare Software Systems (Epic, Med host; Mor-care; EDIS; Relias; Allscripts; Cerner)

Applied utilization review criteria to assess and document the appropriateness of admission, continued stay, level of care, and readiness for discharge

Referred cases that do not meet criteria to Case Management Director and /or Medical Staff

Avoided unnecessary hospitalizations, including “social admissions”

Addressed social determinants that may lead to subsequent hospitalizations: poor medical literacy contributing to inadequate compliance or adherence to prescribed treatment

Identified appropriate community resources to bridge gaps: peer groups, arranging transportation, visiting nurse, home health aide referrals, medication delivery services; address homelessness; food and clothing

Crisis intervention: family counseling referrals after a death, substance use leading to trauma or critical illness.

Interventions: children (child abuse, guardianship issues), young adults (substance use and psych), elderly (comorbidities)

Assisted with hospital transfers for patients that services that were not available or provided by facility. (Geriatric psych)

Developed appropriate care plans for at-risk individuals and high-risk families.

Collaborated with different disciplines to provide cohesive care to previously incarcerated individuals.

Produced referrals for various community resources, housing, and transportation services.

Performed psychosocial assessments to identify barriers in participants ability to renter society. Collaborated with multidisciplinary team of mental health

case managers and other workers to develop an action plan.

Interviewed clients individually and in groups to determine services to best address specific needs. Maintained updated documents and knowledge through Quick base.

11/2020 to Current

Residential Support Worker

Alethia House (part-time) Ensley, AL

Completed bed, welfare, and security checks on residents.

Recorded participants’ daily progress noted trends and addressed negative strategies to help redirect actions and improve progress.

Monitored resident safety and security at the residence and on outings in the community.

Monitored infection control procedures to verify facility-wide health and safety.

Helped clients stay happy and healthy by providing mental and emotional support.

Monitored client behaviors and emotional states, reporting concerns to Case Managers and documenting information in files.

01/2020 to 09/2020

Adult Day Instructor

Glenwood, Inc Birmingham, AL

Worked closely with autistic and individuals with intellectual disabilities to assist with behavior plans and requirements and develop solutions and meet deadlines.

Maintained continued education through Relias and performed restraints as needed.

Recorded completed behavior, progress notes and assessment details in Avatar System.

Independently conducted therapeutic interventions, including behavior management.

Worked closely with autistic and individuals with intellectual disabilities to assist with behavior plans and requirements and develop solutions and meet deadlines.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

Documented patients’ vital signs and various requirements and assisted with feeding.

EDUCATION AND TRAINING

2018 -MSW: Social Work

The University of Alabama Tuscaloosa, AL, United States

2015- BSW: Social Work

Miles College Fairfield, AL, United States

1998- High School Diploma: General Education

Woodlawn High School Birmingham, AL, United States

ACTIVITIES AND HONORS

Phi Alpha Honor Society, 2014, 2018

Alpha Kappa Alpha Sorority Inc, 2015

References: Cecilia Williams RN, BSN

******.********@****.***

ED Case Management Services 928-***-**** or 313-***-**** or

101 Civic Center Lane

Lake Havasu, AZ 86403

Garrett Stenholm, PT

*******.********@*************.***

CMUR/Registry 813-***-**** or 813-***-****

8840 Cypress Waters Blvd 300

Coppell TX, 75019

Dr. Mustafa Hindi MD

*******.*****@****.***

Family Practice Physician 618-***-**** or 618-***-****

201 S 14th St. Herrin IL 62948

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