Senior Sales Professional, Skilled Labor Plumber

“Dell” Michael T. Cifrodella

Woodbridge Township, N.J. #848-***-**** 2dry # 848-***-****

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PROFILE: “ There’s only one way to do things, and that’s the right way. From start to completion every time, no excuses only accountable results”

Arrow Sewer & Drain. Middlesex NJ 01/2024 - 03/2024

~Lead Mainline Sewer Salesman & Project Manager

Mainline Pipe Lining Refurbishment “UV Cured”, Trench-less & Excavation Sewer Replacement, private property, and Street Bonded Installations, Designed and Implemented the new Service and Sales Residential Mainline and Sewer Jetting Department

Cultivated, created the need, sold, performed, closed, executed 14 sewer pipe lining & excavation projects grossing $111,072 in 28 days time. Worked exclusively with the company owner to create their first residential sewer sales for homeowners in attempt to double the companies annual gross profits. Structured and implemented results based oriented practices/ procedures to expand Arrows new department to fit the companies objective.

NJ Pipe Dr. Woodbridge/Matawan NJ

~Lead Technician & Sewer Dig Team Foreman 10/2021- 09/2024

Plumbing Technician, Service, Installation, Sales, Sewer Sales, HVAC Installation “Supervised”, Tankless & Standard Water Heater Sales + Installation, Rough Work “Replacement + New Housing, Operated Jetter Commercial Jet Truck & Mainline Drain Cleaning Division, Sold + Performed Mainline Sewer Sales & Dig Crew Division

Union County Dept. Of Engineering, Public Works & Facilities Management 2020-2021

~Traffic Maintenance Worker- Operated, maintained and installed all aspects of traffic control devices an machinery for Union County roadways and grounds. As well provided safe passageway for commuters amongst road paving projects and repairs to achieve County projected resurfacing goals.

Sales & Finance Manager, Hannum’s Harley-Davidson Of Sellersville P.A. 2017-2019

Making peoples lifelong dreams come true by delivering a one of a kind Harley-Davidson experience and lifestyle. I am accountable for directing the sales team’s process, framework, and total profits to the deal as a whole. Tailor fitting the customers and dealerships needs within it’s perspective boundaries to suit all clientele fairly. Recently successfully achieving this with a 27% annual bottom line profit increase as a whole, lowering customer attrition rate substantially, and converting the sales teams direction and purpose from simple clerk peddling, to an attitude and atmosphere of winning big. Dedicated and focused on delivering clientele with a Disneyland unforgettable WOW presentation.

Service Writer, Classic Harley-Davidson, Leesport P.A. 2016-2017

Played a key component to one of Harley-Davidsons most seamlessly functional and profitable service structures on the upper East Coast. Working with 10 technicians from inception to completion of warranty jobs, up selling parts and accessory work, ethical customer satisfaction, and repair jobs. Resulting in extreme shop time efficiency, job proficiency, and minimal error comebacks.

Sales & Marketing Development Account Manager, ESPN/97.5 The Fanatic, WMMR/93.3, WMGK/102.9, BENFM/95.7 Radio, Bala-Cynwyd P.A. 2014-2016

Developed custom, effective marketing plans that help businesses grow as a whole and achieve lucrative gains. Through the power and passion of radio and digital marketing; the message is delivered, heard, and acted upon. Specializing in proposal writing, contract negotiations, sports marketing celebrity endorsements and appearances, event planning and execution. Successfully conducting campaigns for my clients with ESPN Philadelphia sports teams- The Phillies, Eagles, Flyers, 76ers, and affiliates Brian Dawkins, Jeremiah Trotter, Brian Westbrook, Sal Palantonio, Adam Shefter, just to name a few.

Executive Program Assistant, Connections CSP CRISP, Wilmington, D.E. 2013-2014

Co-Directed a team specializing in the re-acclimation of 55 of the least mentally functioning psychiatric citizens of Delaware. Utilizing a 3.2 million dollar budget to seamlessly and strategically work with each person’s needs as an individual to accelerate a proper lifestyle with integrity and worth.

Sales and Finance Manager, Hannum’s Harley-Davidson, Chadds Ford P.A. 2008-2013

Management of all sales teams consisting of 5 departments. Coordinated and directed over 27 employees. Devised all contractual financial agreements related to unit sales, financed products, and parts/service. While still holds the record for personally selling the most units monthly of all 5 Hannum’s dealerships, in their 62 years of evolution. While also financing 81 deals that same month.

International Sales Manager, Mike’s Famous Harley-Davidson, New Castle D.E. 2005-2008

In addition to financial management, acted as internet sales manager for the 5 dealership company. Created and drove the company’s first eBay platform which increased sales internationally in addition to increasing the profit margin for the company by 1/5th. Sold and distributed to 12 countries around the world. Key roles include operations management of ironclad contractual agreements, border regulations and tariffs, international shipping regulations, and cultural relationships.

Jewelry Sales Manager, Shaws Jewelers, White Marsh M.D. 2003-2005

Drove the store to achieve a consistent top sales status of number 1-3 out of the 44 store district on a monthly basis. Responsible for all financial reports, accounting and employee management. Regularly tallying over 6 million dollars in inventory, while rotating slow movers to keep product expenses at a minimum and profits high. Educated staff on all forms of financial approval including financing, generation of funding, unit sales and team selling.

EDUCATION

University Of Notre Dame: Mendoza College Of Business

oExecutive Certificate In Transformational Nonprofit Leadership

oPrinciples Of Leading transformational Nonprofits

oFund Raising and Grant Strategies

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