Customer Service Medical Records

SIMRANPREET KAUR

604-***-**** *******************@*****.*** Surrey, BC

A reliable and hardworking individual currently studying Early Childhood Education (ECE) at Stenberg College, seeking

a part-time position to gain practical experience and contribute to a team. Committed to providing excellent service

and eager to learn new skills in a professional Canadian setting.

SKILLS

● Strong communication ● Multitasking ● Medical Records

● Teamwork ● Customer service ● Appointment Scheduling

● Time management ● Organizational skills ● Conflict Resolution

WORK HISTORY

Cashier DMart Khanna, Punjab Nov. 2023 - Jan. 2024

● Processed customer transactions efficiently, ensuring accuracy and speed.

● Delivered excellent customer service, resolving inquiries and issues promptly.

● Maintained a tidy and organized checkout area, contributing to a positive shopping environment.

● Assisted in inventory management by tracking sales and stock levels.

Crew Member Subway Khanna, Punjab Jul. 2022 - Apr. 2023

● Prepared and served food items according to quality standards, ensuring customer satisfaction.

● Maintained a clean and sanitary work area, following health and safety guidelines.

● Collaborated effectively with team members to manage peak hours and ensure smooth operations.

● Multitasked efficiently, balancing food preparation and customer service in a fast-paced environment.

Sales Associate Anju Garg Medical Store Moga, Punjab Aug, 2019- Apr. 2020

● Provided personalized assistance to customers, helping them select appropriate products.

● Processed sales transactions quickly and accurately, enhancing the customer experience.

● Organized and maintained the sales counter, ensuring products were displayed attractively.

● Fostered strong customer relationships, leading to repeat business and increased sales.

Assistant (Pediatrics) Khara Hospital Tarntaran, Punjab Dec. 2020 - May 2022

● Assisted the pediatrician in patient care, including managing medical records and scheduling

appointments.

● Educated patients and their families on treatment plans and preventive care, enhancing their

understanding.

● Coordinated with healthcare professionals to ensure seamless patient care and follow-ups.

● Demonstrated strong organizational skills by managing multiple tasks in a busy clinical environment.

EDUCATION

Stenberg College Surrey, BC 2024 - Present

Early Childhood Education (ECE) Diploma

Shaheedgarh Khalsa Public Secondary School Ludhiana 2019

High School Diploma

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