Dental Assistant Operations Manager

Kecha Delesbore

**** ******** *****

Harker Heights, Tx 76548

Cell: 254-***-****

E-mail: *********@******.***

OBJECTIVE

To make a transition into a position that displays my professional skills with job security and career growth.

QUALIFICATIONS

Previous positions requirements include leading and training other co-workers. Focusing on creating a consistent and positive relationship with patients, and customer experience. Monitoring and facilitating in everyday task. Efficient in various computer programs that include Microsoft word, excel, power point, and Dentrix, Denticon, Dolphin, Otho-fi, Epic

PROFESSIONAL EXPERIENCE

Health Coordinator: Baylor Scott White Hospital Temple, Tx

March 2024-Present

Communicating with patients on upcoming appointments

Assisting Case Mangers Social Workers and RN

Discharge Care Plans

Schedule Appointments (Primary and Specialty Clinics)

Verify Insurances

Schedule Transportation for Patients

Epic

Medical Terminology

Attending daily MDR meetings with care teams

Operations Manager: Three Offices (Killeen, Cove, OMFS)

D4C Dental Brand Killeen, TX September 2018- March2024

Provide oversight and support to practice-level and administrative staff.

Maintain regular communication with affiliated doctors and office staff to review practice trends and performance objectives.

Develop, review, and implement recommendations for operational processes and initiatives with my RDO, and operations team.

Implement and maintain company culture and core values.

Advise and train practice mangers on daily operational policies.

Approve and monitor office staff hours and proper staffing.

Onboarding

P&L

Hiring

Compliance

Training Trackers

Daily Office Duties to run practice.

Business Assistant/EDDA, Dental Assistant

Market Heights Family Dental Harker Heights, TX August 2016-September 2018

Scheduling and checking patients in and out.

Knowledgeable of Dentrix

Verify insurance and submitting claims.

Processing payments

Explaining treatment plans

Multi-Line telephone communication

Assisting Patients with any questions

EDDA, Dental Assistant, Sedation Coordinator

Kids Dental Zone, Inc. New Orleans, Louisiana January2012- August2016

Chair side assisting with the doctor.

Scheduling and checking patients in and out.

Certified in Radio graphic Techniques and Safety

Knowledgeable of Dentrix

Verify insurance and submitting claims.

Proper cleaning and sterilizing instruments

Coordinating Sedation patients, medications, treatment, and scheduling with doctors

Ordering office supplies and maintenance on equipment

Training new assistants

Explaining treatment plans

Multi-Line telephone communication

Store Manager

Family Dollar Alexandria, Louisiana April2006-January2012

Process invoices and orders to outside vendors.

Process digital orders, and store orders for merchandise.

Coordinated schedules for orders to be process and complete inspections on incoming merchandise.

Input Payroll

Hiring and firing of all employees

Daily task of running a store

Supervisor of 5-15 employees

All store safety training

Assistant Manger

FedEx Office and Print Center Alexandria, Louisiana June2002-April2006

Process production of all center jobs

Scheduling employees

Daily Bank Deposit

Open and Close of Center

Process shipping orders.

Over seen the training of new employees

Submitted large bids to printing centers on behalf of other companies.

Daily task throughout the printing center

EDUCATION:

Undergraduate Bachelor Degree of Business Management:

University of Phoenix(online), Phoenix, AZ

Graduated: December 2021

Graduated -General Studies

Oliver Perry Walker High School New Orleans, Louisiana May 1994

REFERENCES:

Available Upon Request

Contact this candidate