Customer Service Route Sales

AW

ANTHONY WALKER

************@*****.*** 541-***-**** Coos Bay, OR 97420

Seasoned Route Sales Rep with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction.

Also very versatile in many different positions of the companies I have worked for, and willing to learn new things as well.

Vehicle Maintenance

Customer Service And Care

Customer Assistance

Customer Service Experience

Customer Relationship Building

Customer Relationship Management

Sales Strategy Development

Sales Performance Analysis

Inventory Maintenance

Display Maintenance

Delivery Management

Customer Needs Assessment

Delivery Scheduling

Customer Care

Customer Complaint Resolution

Customer Consultation

Inventory Management

Problem-Solving

Driving And Transportation

Route Coordination

Route Growth

Licensed Oregon state Driver

Business Transactions

Vendwest Services Coos Bay, OR

Route Sales Representative

07/2007 - 03/2024

Developed and maintained relationships with current customers. Developed and implemented strategies to increase sales volume. Performed regular maintenance on delivery vehicle. Organized deliveries according to customer needs.

Loaded, unloaded, and delivered product in a timely manner. Delivered product to customers in a safe and courteous manner. Maintained accurate records of all deliveries and pickups. Provided excellent customer service by answering questions and resolving complaints in a professional manner.

Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.

Monitored stock levels on route trucks to ensure accuracy of inventory counts.

Responded quickly to customer inquiries regarding products or services. Utilized effective problem solving skills when resolving customer issues. Promoted positive relationships with customers to maintain consistent sales.

Tropicana Inc. Cheshire, CT

Route Sales Representative

Tracked sales data daily to ensure accuracy of orders placed by customers. Summary

Skills

Experience

06/2005 - 11/2006 Organized deliveries according to customer needs. Conducted daily pre-trip inspections of delivery vehicles. Loaded, unloaded, and delivered product in a timely manner. Delivered product to customers in a safe and courteous manner. Maintained accurate records of all deliveries and pickups. Provided excellent customer service by answering questions and resolving complaints in a professional manner.

Restocked shelves as needed in order to ensure adequate inventory levels for customers.

Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.

Assisted with merchandising displays at customer locations when requested.

Monitored stock levels on route trucks to ensure accuracy of inventory counts.

Reported any discrepancies between orders and actual items received and delivered promptly to management staff.

Responded quickly to customer inquiries regarding products or services. Utilized effective problem solving skills when resolving customer issues. Maintained an organized work space at all times.

Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.

Maintained positive attitude and diplomacy when dealing with customers and other team members.

Supplied wide range of customers with key products in alignment with specified amounts and schedules.

Confirmed product displays met company specifications regarding placement, date codes and pricing.

Cross-sold additional products to customers depending upon merchandise needs.

Followed safety rules to keep clean driving record with no accidents or incidents.

Resolved customers' complaints regarding products or services. Organized merchandise and sales promotion displays to attract customers. Obtained receipts or signatures for delivered goods, collecting payment for services when required.

Issued sales promotion materials to customers to boost sales. Marshfield High School Coos Bay, OR

High School Diploma

06/1994

Education and Training

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