Top quality customer service representative
Resume:
Brian Clyne
Former Professional Writer Seeking Leadership Career
***********@*******.***
*** **** ***** ****. ***. 1313
Jasper, GA 30143
Wid-Wide-ranging leadership experience within academic, os hospitality, and manufacturing fields
AdapCreative problem solver using out-of-the-box approaches whento obtain goal-focused results when needed
Passi Passionate and ambitious individual with desire to excel
PRO PROFESSIONAL EXPERIENCE
Dairy Lead/Deli Assistant Manager
Ingles Markets, Inc. Jasper, GA. 2023-Present
Analyze inventory needs and anticipate future customer purchasing trends to execute weekly orders which maximize department profitability
Manage teams within first the deli, then the dairy, towards goal-oriented tasks, from meeting daily food production quotas to ensuring large orders of ordered goods are put in the right place on the dairy sales floor
Professional Freelance Writer
Greater Atlanta Metro, GA, 2008–Present
Assist Help clients under NDA contract with research and writing goals:
Helping startups with SBA business plans, online marketing materials such as email campaigns, SEO website development, social media optimization, and investor presentation strategies
Creation and editing of individualized professional documents such as resumes, cover letters, and curriculum vitae
Facilitated and managed the patenting, copyrighting, and trademarking process for many businesses and individuals
Warehouse Worker/Sanitation Specialist
Whole Food/PSSI Fulton Industrial Parkway, Fall 2022
Helped restock warehouse shelves with pallets to fulfill around-the-clock orders while maintaining the industry standard of sanitation.
Duties also included loading and unloading 18-wheeler trailers, sweeping and mopping, completed with safety as first priority, and in industry standard PPE.
SKILLS
Document composition
Research
Personnel leadership and training
MS Office© Suite
Apple™ products and services
Operations and logistics
Marketing strategy and execution
Market research
B2B relations and integration
IoT incorporation and optimization
HIGHLIGHTS
Cumulative GPA: 3.84
Managed FOH and marketing for Champ’s Tire new store opening in 2012 and led store to realize positive ROI within 18 months
Hired as a freelancer to oversee 3rd Shift operations at Co-Pack (ATL Bonding) for over 175 line workers & never missed production quotas
Over 10-years’ experience as a freelance writer and sole proprietor, exposed to a myriad of industries, business practices, and approaches
EDUCATION
Bachelor of Arts, English & Rhetoric
Kennesaw State University – May 2016
Capstone project, 18th Century British
Feminist Literature Critique
Concentration: Argumentative writing and creative non-fiction literature
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