Data Entry Customer Service/Property Management
Resume:
LAURA HERNANDEZ
*************@*****.***
OBJECTIVES
To obtain a position where I can utilize years of experience in customer service, Microsoft Office, and support in a professional environment. With recognized strengths in: problem solving, attention to detail, and result focused team building.
SKILLS
Knowledge of computer-based applications
such as Microsoft Office
Strong leadership skills
Strong administrative skills
Excellent Organizational Skills
Strong, Solid Customer Relations Skills
Receive, process, and distribute incoming calls
Word Processing and Data Entry (46 WPM)
Strong time management skills
Scheduling departmental meetings
Billing
ICD 10 Codes
CPT Codes
Medical Terminology
EDUCATION
HSE Academy
GED
Downey Adult School
2023-Current
Medical Biller Coder Program
REFERENCES
Lisette Gutierrez- 323-***-****
Contact Lens Expediter/Kaiser Permanente
*******.*********@**.***
Angie Robles- (562)336*2879
Project Coordinator/Crown Castle
************@***********.***
EXPERIENCE
Restore Orthopedics Spine & Sports Surgery Center ASC Billing & Coding Assistant April 2022 – Present
Data Entry Billing for Pain Management, Ortho, and Spine.
Maintain and Update Implant logs for processing billing.
Assist ASC with prior authorizations.
Coding for Pain Management, Ortho and Spine.
Sort mail, and phone coverage,
Benefits Verification.
Surgery & Implant Financial Verification.
Notify Patients of financial responsibility prior to date of service. Evans Manufacturing Customer Service Representative/Order Processing April 2019 – March 2023
Southern California’s representative
Direct customer contact
Order processing
Order design and approval
Payment management
Heavy phone calls/transfers
Type and transcribe correspondence
Data Entry
LAURA HERNANDEZ
*************@*****.***
Accurate Health Partners Lab Technician
September 2021-April 2022 (Worked Evenings)
Tracked collected specimens by initiating, dating and noting times of collection.
Calibrated and maintained instruments to keep equipment fully operational.
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Logged patient information and recorded results into system. Daiohs First Choice Services Customer Service Rep/Accounts Receivable October 2018-September 2021
Administrative Duties-
Managed customer accounts
Inventory control
Type and transcribe business correspondence, data entry, and manage reports.
Direct contact with vendors
Set/host monthly meetings
Coordinate staff
Performed a variety of receptionist/clerical/record keeping
Monitor department email inbox with and average of 125 emails daily Team Property Management Assistant Property Manager/Admin Assistant June 2013 – October 2018
Clerical Duties
Types and transcribes business correspondence, forms and reports
Perform administrative claim, accounting functions, transcription
Direct contact with customers
Heavy incoming/ outgoing phone calls
Preservation Partners Property Manager
February 2010- June 2013
Set up maintenance appointments for 180-unit townhome property
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs
Direct collection of monthly rental fees, deposits, and payments of incurred operating expenses
Vendor relations
Investigation of complaints, disturbances and violations
Contact this candidate