Insurance Agent Licensed
Resume:
Lydia Teeter
Gastonia, NC *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Licensed Insurance Agent
TRANZACT-Charlotte, NC
March 2024 to Present
Performing administrative tasks such as preparing reports, maintaining confidential records, and processing payments.
Generating leads, cold-calling potential clients, and promoting insurance products. Handling policy renewals, amendments, and cancellations efficiently and accurately. Educating clients on suitable insurance policies based on their needs and financial capabilities Hostler Driver/Crane operator
Its conglobal logistics-Charlotte, NC
September 2022 to September 2023
• Transported freight
• Completed DVIR reports daily
• Operated hostler equipment to move and position trailers within the yard, ensuring efficient flow of goods
• Performed pre-trip inspections on hostler equipment to ensure proper functioning and safety compliance
• Collaborated with warehouse personnel to prioritize trailer movement based on shipping schedules and delivery requirements
• Maintained cleanliness and organization of the yard by removing debris or obstacles that could hinder operations
• Communicated effectively with supervisors and team members regarding any issues or concerns related to trailer movement or equipment maintenance
• Assisted in training new hostler drivers on safe operation techniques and company procedures
• Managed time effectively to meet tight deadlines for trailer movement during peak periods of activity in the yard
• Demonstrated strong attention to detail when inspecting trailers for damage or defects before moving them within the yard area
• Collaborated with mechanics or maintenance staff for major repairs or servicing needs of hostlers
• Utilized GPS systems or other tracking tools to locate specific trailers within the yard quickly
• Demonstrated excellent problem-solving skills when encountering obstacles or challenges during trailer movement
• Maintained a professional and courteous demeanor while interacting with other drivers, warehouse staff, and company personnel
• Ensured compliance with weight restrictions and load distribution guidelines when moving trailers within the yard area
Delivery Driver
Marshall Logistics-Charlotte, NC
October 2020 to October 2022
• Maintained a friendly and courteous demeanor with customers
• Completed all necessary paper work, including confidential logs
• Utilized Flex to process and ensure timely deliveries
• Drive up to 12 hours a day, delivering up to 200 packages a day, 5-6 days a week
• Maintain a clean workspace
• Ensured the safe handling and transportation of fragile or perishable items
• Adhered to all traffic laws and regulations while operating company vehicles
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
• Reported any vehicle maintenance or repair needs promptly to the appropriate department
• Utilized GPS navigation systems or maps to determine optimal routes for deliveries
• Maintained a clean driving record throughout employment tenure
• Assisted in warehouse operations during downtime periods as needed
• Trained new drivers on company policies, procedures, and safe driving practices
• Cultivated positive relationships with regular customers through friendly interactions Technician removal
Gibson mortuary-Mount Holly, NC
September 2021 to October 2021
Transporting and removal of the deceased, greeting families in a professional manner. Working in different climate weathers, following hospital and cdc guidelines when handling an individual or individuals.
Creeler
Sti fabrics-Kings Mountain, NC
November 2019 to September 2020
Creels looms for textile machines to change style of yarn or to replace exhausted yarn packages. Places yarn packages on spindle of creel, or color-coded spools. Threads yarn through eyelet plate (yarn guides). Cuts yarn ends from knots, using scissors, and discards yarn ends in waste container to prevent entanglement of yarn while moving through creel.
Remove old yarn from machines before changing to different size or type of yarn. Cleans dust and lint from creel. Also repair yarn breaks in creel. While replacing yarn packages or spools when faulty yarn appears. Customized training materials based on individual learning styles and needs of trainees. Assistant
Clt Auto Detail-Charlotte, NC
August 2017 to October 2019
• Provided administrative support to senior executives, managing calendars, scheduling meetings, and coordinating travel arrangements
• Maintained confidential files and records, ensuring accuracy and accessibility for efficient retrieval
• Assisted in the planning and execution of company events, including logistics coordination and vendor management
• Performed data entry tasks accurately within specified timelines to maintain database integrity
• Supported HR department by assisting in recruitment processes such as resume screening and interview scheduling
• Managed incoming calls and emails, responding promptly and professionally to inquiries Cook
Childcare network-Belmont, NC
May 2018 to February 2019
• Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
• Followed recipes and portion control guidelines to consistently deliver delicious meals
• Managed food inventory, minimizing waste and optimizing cost efficiency
• Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
• Maintained a clean and organized work area, adhering to sanitation regulations
• Adapted menus based on dietary restrictions or customer preferences
• Trained new cooks on proper cooking techniques, safety procedures, and menu items
• Implemented time-saving strategies in food preparation processes without compromising quality standards
• Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
• Collaborated with suppliers to source fresh ingredients while maintaining budget constraints
• Conducted regular inspections of equipment to identify maintenance needs or potential hazards Shipping and Receiving
Walmart-Gastonia, NC
March 2016 to December 2018
• Managed shipping and receiving operations, ensuring accurate and timely processing of all incoming and outgoing shipments
• Optimized warehouse layout and storage systems to maximize efficiency and minimize handling time
• Coordinated with carriers to schedule pickups and deliveries, ensuring on-time shipments while minimizing transportation costs
• Trained new employees on proper shipping procedures, safety protocols, and equipment operation
• Utilized barcode scanning technology to track inventory movement accurately throughout the warehouse
• Implemented a system for tracking return merchandise authorizations (RMAs) to streamline the returns process
• Developed relationships with freight forwarders to negotiate favorable shipping rates for international shipments
• Performed root cause analysis on recurring shipping issues and implemented corrective actions to prevent future occurrences
• Conducted regular audits of shipping documentation to ensure compliance with regulatory requirements
• Instituted safety protocols for handling hazardous materials, ensuring adherence to OSHA guidelines Sandwich Artist/Cashier
Subway-Gastonia, NC
November 2014 to February 2016
• Prepared and assembled sandwiches, wraps, and salads according to customer specifications
• Maintained a clean and organized work area, following food safety guidelines at all times
• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
• Operated cash register accurately for order processing and handled cash transactions efficiently
• Managed inventory levels of ingredients and supplies to ensure availability during peak hours
• Followed recipes and portion control guidelines to consistently deliver high-quality products
• Adhered to company policies regarding food handling, storage, preparation, and presentation standards
• Assisted in training new employees on sandwich assembly techniques and customer service protocols
• Handled customer complaints or concerns promptly and professionally to ensure satisfaction Education
GED
Gaston College - Dallas, NC
February 2022 to July 2022
Skills
• Customer Service (8 years)
• Cashier (3 years)
• Cleaning (5 years)
• Stocker (2 years)
• Personal Assistant Experience (2 years)
• Meal Preparation (4 years)
• Childcare (9 years)
• Event Planning (Less than 1 year)
• Cooking (4 years)
• Driving (8 years)
• Delivery Driver Experience (3 years)
• Front Desk (2 years)
• Laundry (10+ years)
• Home Care (3 years)
• Senior Care
• Caregiving (10+ years)
• Kitchen Experience (5 years)
• Typing
Certifications and Licenses
CPR Certification
May 2018 to February 2020
Certified in infant and adult cpr. Certification only valid for 2 years. Driver's License
Present
Scissor lift
October 2016 to October 2018
Certified in operation any scissor lift. Certification only valid for 2 years. Forklift Certified
September 2016 to July 2018
Certified operariom forklift. Certification valid for only 2 years Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical receptionist skills — Proficient
August 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
August 2021
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient February 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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