Customer Service Data Entry

CHRISTINE WILSON

*** *. ****** ** *** B, Newark, OH 43055

Phone: 740-***-****

Email: ad84vp@r.postjobfree.com

Skills Summary

Microsoft Office-Word, Excel, PowerPoint, Supply Management, Inventory Control, Data Entry, 10-key calculator, QuickBooks, Customer Service, Typing (45-50 wpm), Project Management, Human Resource Management, Fed-Ex Printing, Title Services

Education

Associate of Arts, Medical Records University of Phoenix,

November 2009 - May 2012

Work Experience

Laurels of Heath

Receptionist

December 2023 – July 2024

Answer phone

Greet guests/patients

Print reports

Handle cash transactions for patients

Deliver messages as needed

Deliver packages to patients

Scan receipts

Keep area organized

Kelly Services

Administrative Assistant/Supervisor

September 2022 – present

Manage ll UPS by verifying product matches the pre-requisition.

Update system to show it was received then distribute to appropriate places.

Update payroll for contractors

Airgas inventory every Monday.

Storeroom inventory each Tuesday.

Retrieve mail daily from front office.

Update tickets daily to remove stock from inventory.

Use SAP

Update pick list to take stock from inventory.

Supervise Box Lid Crew on Tuesday and Thursday’s

Review and verify timesheets for Weldpro and SECO

Enter hours and invoices into spreadsheets.

MISC projects as needed.

Cover front desk/receptionist when needed.

Ohio Bureau of Motor Vehicles

Customer Service Representative

September 2021- August 2022

Issue new driver’s licenses

Issue new stickers for annual renewals

Handle Reinstatements

Update addresses, names, and personal information

Issue ID cards, permits,

Update CDL medical cards

Issue CDL driver’s license and permits.

Hunter International/Lincare

Customer Service Representative

August 2020 – January 2021

Answer calls from customers who are needing oxygen, calling to check on their orders, or set up a time to get their equipment delivered.

Put DME orders in the system to prepare for billing.

YOH Day and Zimmerman/Covestro

Gatekeeper

March 2020 – July 2020

Check temperatures of employees and vendors going into the plant

Make sure no temperature is over 100.4.

Make sure mask is provided.

State Farm

Customer Service Representative

July 2019 – November 2019

Answered calls from customers, pharmacist, agents.

Advice as to why their claim was denied.

Explained benefits for Medicare and Medicaid

YOH and Zimmerman/NiSource

Data entry specialist

March 2019 – July 2019

Entered Data from one computer system to another.

Notated any discrepancies on excel spreadsheet.

Updated data to match what customer should have.

Intermedix

Gahanna, OH.

Sept 2017 – February 2018

AR Denial Specialist

Contact Insurance companies.

Update account accordingly

Refile claim if needed.

Send appeals if able.

Ricoh

Hilliard, OH

Title Delinquency Clerk

August 2015- September 2017

Call and locate lost titles from DMV’s or Dealers

Make sure title has appropriate information on it.

Request for Duplicate/lost titles

SpeedFC

Etna, OH

October 2013 – February 2014

Customer Service Representative

Provided excellent customer services skills to customers calling in.

Placed new orders & process payments from customers.

Took complaints from customers and passed along to appropriate staff.

Learned about new products arriving for different seasonsJob Title / Dates of Employment

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