Manager

PROFESSIONAL SUMMARY

A results-oriented, extremely organized, and self-moƟvated professional, with

superb analyƟcal, management, and producƟvity skills gained over a decade of working in the real estate industry. Adept in the end-to-end business process with high focus on process improvement, team performance, customer experience and service excellence.

U.S.A. WORK EXPERIENCE

ARTIST GRAPHIC DESIGN, DIGITAL ART AND PAINTING

Freelance Remote January 2020 – Present

Collaborated with clients on website development, artworks, and branding. ParƟcipated in exhibits, the most recent was the “Magicians of the Art 1&2” last January 1-February 29, 2024, and April 15 - May 31, 2024, in Paris, France. CUSTOMER SERVICE REPRESENTATIVE AND PROJECT MANAGEMENT ASSISTANT Edfinancial Knoxville, TN Office July 2023 - May 2024 Served as Customer Service RepresentaƟve for the University of Central Florida’s Admissions and Registrar Departments and assisted in the project management of the development of Edfinancial’s new product and was offered the posiƟon of Team Lead aŌer less than a year of employment.

OPERATIONS MANAGER

Diagnostic Imaging Associates, PC Norton, VA June 2021 - December 2021 Managed the office of Dr. Kathleen DePonte, M.D., introduced and executed digiƟzaƟon of her documentaƟon and reporƟng system as well as oversaw day-to-day operaƟons of her billing office.

PHILIPPINE WORK EXPERIENCE

Over a decade in OperaƟons, Project Management, Sales, AŌer Sales, Customer Service, and MarkeƟng & Branding experience gained by managing mulƟple land development projects in various stages of development like commercial and residenƟal developments, affordable to high-end residenƟal communiƟes, condominiums and leisure development projects (beach, casino, golf and membership-exclusive residenƟal development projects). Over 5 years of design and planning experience, as the head of design and planning for a real estate developer and an urban planner for an industrial plant developer. A year of experience as a business development consultant for an SME trucking company, improving efficiency by cuƫng their six workdays to five by the introducƟon of digiƟzaƟon and process improvement methods.

SKILLS

Leadership

Organization

Process Improvement

Communication

Mentoring/Training

Budget management

Conflict Resolution

Creative Problem Solving

Marketing & Branding

Digital Marketing

Microsoft Suites

EDUCATION

University of Santo Tomas

Manila, Philippines

Bachelor of Science in

Architecture

REFERENCE

Available upon request

PHIL. EMPLOYERS

FILINVEST ALABANG,

INC. Senior Project

Development Manager

2015 – 2019

PATCOBY (SME

Trucking Company)

Business Development

Consultant

2014 – 2015

HIGHLANDS PRIME,

INC. Project Director

2009 -2014

LANDCO Head, Design

& Planning

2005– 2009

DOLORES

PALABRICA

Cleveland, TN 37312 276-***-****

*****.*********@******.***

hƩp://linkedin.com/in/dolorespalabrica-53952376

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