Phlebotomist Ii Primary Care
Resume:
KAREN
CREWS
**************@**.***
Walkertown, NC 27051
While working at Forsyth Medical Center as a Phlebotomist II I aimed to leverage my skills to successfully fill a lead phlebotomist position. PROFESSIONAL SUMMARY
Novant Health, Inc - Phlebotomist III
Primary Care Clemmons 6301 Stadium Drive Clemmons • 05/2020 - Current
WORK HISTORY
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
•
• Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations.
•
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
•
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
•
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
•
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
•
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
•
Completed proper sanitation and cleaning of equipment and work areas between patients.
•
• Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
•
Used personal protective equipment correctly to protect coworkers and patients.
•
Tracked collected specimens by initialing, dating, and noting times of collection.
•
Addressed questions and concerns to educate patients on collection process and procedures.
•
Followed established safety protocols and standards to minimize risk of infection and injury.
•
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Assisted in training and onboarding new phlebotomists. Assembled tourniquets, needles, and blood collection devices to prepare work trays.
•
Verified proper storage and transportation of specimens to laboratories.
•
SKILLS
• Persuasion
• Secure Biohazards
• Critical Thinking
• Operation Monitoring
• Clerical Support
• Patient Confidentiality
• Specimen Labeling Procedures
• Team Leader
• Coordination
• Reading Comprehension
• Peak and Trough Tests
• Patient Identification
Equipment and Supply
Inspections
•
• Finger Stick Method
• Strategic Methods
• Patient Support
• OSHA Regulations
• Processing Specimens
Medical Procedure Coding
Software
•
• Insurance Information Collection
• Blood Sample Collection
• Medical Terminology
• Active Listening
• Monitoring
• Microsoft Office
• Tracking Specimens
• Biohazard Waste Disposal
• Package Specimens
• Diagnostic Testing
• Conduct Tests
• Plasmapheresis
• Troubleshooting
• Quality Control Analysis
• Specimen Transport
• Preparing Devices
• Chronic Disorders
• Judgment and Decision-Making
• Collect Samples
• On-Site Testing
Laboratory Information System
(LIS)
•
• Pulse Oximetry
• Calibrate Equipment
• Data Recording
• Drawing Blood
• Microsoft Outlook
Surry Community College
Dobson, NC • 01/2009
No Degree: Phlebotomy
Surry Community College
Dobson, NC • 01/2009
Certified Nursing II
Surry Community College
Dobson, NC • 07/2001
Certified Nursing I
Forbush High School
East Bend, NC • 06/1984
High School Diploma
EDUCATION
CERTIFICATIONS
PT - Phlebotomy Technician AMT
certification # 2606269
•
CNA I certification # 239414
issued 7/27/2000 expired in good
standing 11/30/2013
•
CNA II 64666 issued 1/30/2009
expired in good standing
2/28/2013
•
Novant Health, Forsyth Medical Center - Phlebotomist II Silas Creek Parkway, Winston Salem NC • 08/2009 - 08/2020 Wake Forest Baptist Health Diagnostic Laboratories - Phlebotomist II Winston Salem, NC • 11/2015 - 04/2020
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
•
• Packaged and shipped specimens to central lab daily.
• Reviewed and processed requisitions for laboratory tests.
• Monitored patients for reactions and verified sample quality.
• Reviewed patient records for accuracy and completeness.
• Organized daily work based on collection priority. Participated in continuing education programs to stay up to date on new technologies and procedures.
•
• Monitored supply levels and placed orders for laboratory supplies. Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
•
• Provided guidance and support to laboratory personnel.
• Performed laboratory tests to assist physicians in diagnosis. Participated in quality assurance and competency assessment initiatives.
•
Developed and implemented strategies to improve phlebotomy processes.
•
Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
•
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
•
• Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations.
•
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
•
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
•
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
•
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
•
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
•
Completed proper sanitation and cleaning of equipment and work areas between patients.
•
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
•
• Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations.
•
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
•
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
•
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
•
• Labeled transfer tubes and followed exact directions for handling Vienna Village Retirement Community - CNA I & II
Pfafftown, NC • 02/2007 - 03/2009
and storing specimens for transport.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
•
Completed proper sanitation and cleaning of equipment and work areas between patients.
•
• Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
•
Used personal protective equipment correctly to protect coworkers and patients.
•
Tracked collected specimens by initialing, dating, and noting times of collection.
•
Addressed questions and concerns to educate patients on collection process and procedures.
•
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
•
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
•
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
•
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
•
Documented patient information and care activities in electronic health record.
•
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
•
Helped patients with self-feeding and assisted feeding, based on individual needs.
•
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
•
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
•
• Facilitated personal hygiene management, feeding and ambulation. Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
•
Responded to patient requests for supplies and personal comfort items such as extra blankets.
•
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
•
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
•
Helped patients complete range of motion exercises to prevent loss of function during care.
•
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
•
Upheld infection control and prevention policies across different patient-facing areas.
•
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
•
Transported patients between rooms and appointments or testing locations.
•
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy. Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
•
Helped clean and prepare patient consultation rooms to maintain hygiene standards
•
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
•
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
•
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
•
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
•
Supported ambulation and physical therapy needs by conducting planned exercise routines.
•
Followed directions of licensed nurses to administer medications and treatments.
•
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
•
Contact this candidate