Information Technology entry-level student

Destiny Vaughn

904-***-**** **********@*****.*** Jacksonville, FL

Objective

Aspiring IT professional with a strong foundation in medical studies, transitioning into the tech industry. Equipped with sharp analytical skills, a keen eye for detail, and a proven ability to solve complex problems. Eager to apply interdisciplinary knowledge to drive innovative solutions and contribute meaningfully to a dynamic tech team. Education Experience

Florida State College at Jacksonville

Bachelor’s in Information

Technology Management (B.A.S)

Expected August 2026

Associates in Biology May 2024

Relevant Associations:

- National Cybersecurity Student

Association Member, August 2024

- Fintech Club Member, August 2024

- Club Trio Member, August 2023

Caregiver

UF Health, Jacksonville, Florida — Nov 2023 - May 2024

- Utilized patient monitoring systems to accurately retrieve and document vital signs, contributing to enhanced patient care outcomes.

- Coordinated with multidisciplinary teams to optimize patient care activities, resulting in a 15% improvement in overall satisfaction scores.

- Supported the electronic health record (EHR) management by ensuring all patient documentation, including diagnostic results, was accurately recorded and accessible.

- Provided critical assistance in patient care tasks, including administering basic first aid and preparing patients for medical procedures, following strict clinical protocols.

- Maintained a sterile environment by adhering to rigorous sanitation protocols, including instrument sterilization and examination room disinfection, reducing the risk of healthcare-associated infections.

Caregiver

Jmax Caregiving Services, Jacksonville, FL— Mar 2022 - Sep 2022

- Delivered patient-centered care by managing daily hygiene and personal care tasks, utilizing health monitoring tools to track and improve patient well-being.

- Promoted patient independence through the use of assistive technologies for dressing and mobility, enhancing self-esteem and quality of life.

- Coordinated nutritional support, ensuring dietary requirements were met, and monitored patient responses to meals using health tracking software.

- Engaged patients in cognitive and physical activities, leveraging interactive care technologies to foster social interaction and engagement. Customer Service Associate

DICK'S Sporting Goods, Jacksonville, FL — Jun 2020 - Dec 2021

- Managed point-of-sale (POS) systems for cash transactions, ensuring accuracy and efficiency in retail operations.

- Utilized inventory management software to maintain and organize stock, optimizing store layout and product availability.

- Performed technical repairs on golf clubs and bikes, using specialized tools and customer feedback to improve service outcomes.

Skills

Technical Skills:

- Microsoft Office Suite (Word, Excel)

- EHR Systems

- Basic Troubleshooting

Communication Skills:

- Oral and Written Communication

- Customer Service

Soft Skills:

- Problem Solving

- Team Collaboration

- Adaptability

Volunteer Work

Red Cross

- Helped feed and collect health items

for the less fortunate.

River City All-stars

- Organized charity events and

fundraisers, including Relay4Life.

Impact Church

- Managed volunteer schedules and

coordinated feeding events for the

homeless, utilizing project management

software to increase event efficiency.

- Enhanced the customer shopping experience by using data-driven insights to assist customers in finding products, driving sales and customer satisfaction. Cashier

McDonald’s, Jacksonville, FL — Jun 2019 - Dec 2019

- Operated POS systems to manage cash transactions with precision, ensuring seamless and efficient service delivery.

- Applied quality control protocols to maintain high standards of food service, directly contributing to increased customer satisfaction.

- Leveraged customer service software to enhance the overall customer experience, fostering positive interactions and repeat business.

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