Delivery Driver Customer Service
Resume:
ADANIGHIA
HAMILTON
*******@*****.***
Fort Smith, AR 72904
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. PROFESSIONAL SUMMARY
Wade Carrier - Delivery Driver
4501 Industrial Rd. • 08/2023 - Current
Hope Group - Caregiver, Special Needs
Phoenix, AZ • 08/2015 - 12/2021
Peoria Cafe - Waitress
Peoria, AZ • 10/2011 - 11/2016
WORK HISTORY
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Loaded truck and properly secured items to prevent damage for deliveries. Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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• Expedited deliveries to meet customer deadlines and requirements.
• Assisted clients with daily living needs to maintain self-esteem and general wellness. Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
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Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
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Built strong relationships with clients to deliver emotional support and companionship.
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Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
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Provided safe mobility support to help patients move around personal and public spaces.
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Remained calm and poised when dealing with difficult customers or during busy shifts.
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• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
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Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
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• Bussed and reset tables to keep dining room and work areas clean. Trained new waitstaff on proper food handling, customer service and safety procedures.
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Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
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SKILLS
• Cargo Handling
• Order Verification
• Quality Assurance
• DOT Compliance
• Commercial Driving
• Mileage Tracking
• Guest Relations Management
• Customer Service
• Order Accuracy
• Activity Planning
• Behavior Management
• Housekeeping
• Client Documentation
• Care Plan Management
• Progress Documentation
College America - Phoenix
Phoenix, AZ • 04/2018
GED
EDUCATION
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