Viola Chebet
+1-484-***-**** *************@*****.*** Bethlehem, PA
SKILLS
Tools: Word, Excel, Ms Access, powerpoint.
LANGUAGES
English
Kiswahili
Kalenjin
EXPERIENCE
Patient Care Assistant (PCA) St Luke’s University Health Network May 2022 - Aug 2022 Bethlehem, PA
● Help patients with personal Hygiene,dressing, and eating.
● Taking patients Vitals signs I.e temperature, blood pressure, pulse, and respiration.
● Assist with preparing and administering medications.
● Collecting specimens for lab tests.
● Monitoring patients
● Recording treatment.
Home care aid Quality Care 4 U
Sept. 2021 – May 2022 Bethlehem, PA
• Providing home care aid for our elderly clients at their homes.
• Specialized care for our resident elderly clients. Student Adviser Unicaf University Kenya
Jul. 2018 – Nov. 2018 Nairobi
● Call/email applicants to assist with the qualification process. Use and update CRM to enter all applicant related information, book appointments, send emails, create yellow notes and update bulletin board.
● Process documents, forms and applications.
● Promotion of degrees, diplomas and short courses at the lowest possible amount as offered by UNICAF and other partner universities
Customer Service Executive Modern Express Coast Ltd Oct. 2015 – July 2018 Nairobi
• Answering phone calls.
• Handling customer complaints.
• Tracking sent parcels.
• Giving customers knowledge on the company’s new services.
• Daily M-pesa transactions reconciliations.
• Handling V.I.P and also physical challenged clients ensuring clients are happy with services and they would be coming back to us.
Customer Care Agent Airport taxis operations association [ATOA/AYCA] Sept. 2009 – Aug. 2015 Nairobi
• Guest relations.
• Reserving hotels, safaris for clients.
• Arranging cars for clients.
• Arranging expeditions for clients.
EDUCATION
Pennsylvania Homecare Association Homecare aid training course Graduated Nov. 2021
● Certificate in homecare aid
Kenya Polytechnic Food and Beverage Production
● Certificate in Food and Beverage Production. Apr. 2006 – Apr. 2007
● Certificate in Basic cookery Aug. 2005 – Oct. 2005 Chelilis Girls School 1999 - 2002
● Kenya Certificate of Secondary Education.
Referees
Ann Gitonga
Manager,
Quality Care 4 U,
+1 (610) 504–8070
Marcel Auja Ogweno
Head of IT Department
Modern coast express limited
Mobile No.: 071*-***-***
Richard Mberia
Station Manager
Capital Limos
Cell: 072*-***-***
Mr. Cheruiyot Sammy
Secretary ATOA
Mobile No. 072*-***-***