Business Analyst

Nina Velikaia

202-***-**** ****.*.********@*****.*** linkedin.com/in/nina-velikaia/ Takoma Park, MD

BUSINESS ANALYST

Business Analyst with over seven years of experience working with international teams and corporate clients. Possess a wide range of technical skills including business process analysis, requirements management, software testing, and T-SQL. Excellent communication skills, with the ability to work independently and collaborate with a team. Strong organization and time management skills. Detail-oriented, and experienced in troubleshooting.

Business Process Analysis & Analytics

Systems Integration

Requirements Management

Quality Assurance (QA) Engineer

Manual Testing

User Stories /Bug Tracking

Agile / Scrum

Jira / Confluence

Transact-SQL (T-SQL)

Troubleshooting

Microsoft Office Suite (MS 365)

Bilingual (English & Russian)

PROFESSIONAL DEVELOPMENT & CERTIFICATIONS

Comprehensive Software Testing Quality Assurance (QA) Analyst Learnix Center 2022

Project Management Open2Study 2019

Writing Queries Using Transact-SQL (T-SQL) Microsoft 2011

PROFESSIONAL EXPERIENCE

ALIENTBYTE SCIENTIFIC SOFTWARE, INC. Rockville, MD Sep 2022 – Present

Business Analyst & Quality Assurance (QA) Volunteer

Develop and execute test plans and test cases for functional, regression, and integration testing, including manual and automated tests (Selenium-based Katalon Studio)

Report defects (bugs) and create user stories and tasks in Jira

Process Business Requirements and create Functional Requirements, communicate with developers and business product owners to define priorities and deliver viable solutions

Utilize medical images to fulfill data labeling for consequent data processing (Machine Learning and Deep Learning)

SOVATECH SYSTEMS, INC. Vienna, VA Oct 2021 – Aug 2022

Software Quality Assurance (QA) Engineer Intern

Created detailed test cases for different application modules according to functional requirements and business specifications

Conducted smoke, functional, usability, and regression testing

Identified, analyzed, and documented defects/bugs utilizing JIRA as a defect-tracking system

Wrote SQL scripts to access Database (MS SQL Server) for backend testing

Conducted system integration and User Acceptance Testing (UAT) in later stages of the Software Development Life Cycle (SDLC)

Participated in meetings with internal/external stakeholders to clarify requirements

Communicated project expectations to team members and stakeholders

Participated in daily meetings concerning project progress and status

METRO CASH & CARRY Moscow, Russia Oct 2012 – Dec 2020

Business Analyst (Mar 2017 – Dec 2020)

Managed external IT suppliers to process business requirements and relationships from project initiation to closing

Troubleshoot complicated integration issues, monitored information exchange integrity, and created SQL-based business reports to support top-management decision-making processes.

Successful automation and alignment with tax authority requirements in the supplier-related bonuses accounting system

Integrated Legally Binding Electronic Document Exchange for large corporate clients

Replacement of paper and pdf-based document exchange with EDI-message exchange

Created a Confluence-based documentation library of business process descriptions, manuals, guidelines, and architecture schemas of all implemented solutions

Performed functional testing, User Interface (UI), regression, cross-browser, usability testing, equivalence partitioning, and boundary value analysis

Detected different functional bugs and reported critical usability issues via JIRA

Performed User Acceptance Testing (UAT) efforts with the client and managed UAT test case preparation, execution, defect entry, and tracking

Business Processes Operator (Oct 2012 – Mar 2017)

Supported METRO Tax and Accounting Departments; provided information and reports extracted from databases (T/SQL)

Participated in software integration projects in data testing, troubleshooting, and correction

Supported regular warehouse inventory in connection with SQL database tasks

Collaborated on a project to automate inventory business processes; gathered requirements and wrote user stories

Conducted workshops for users to present changes to the system and collect feedback

Participated in system integration and user acceptance testing

FM LOGISTIC VOSTOK Moscow, Russia Jul 2011 – Oct 2012

Information Technology Operation Specialist

Provided support for warehouse business applications (Oxygene, MasterRadio, etc.)

Processed user requests; diagnosed and resolved incidents

Created reports utilizing Sybase SQL

Monitored and restored the integrity of databases

Utilized ticketing system (Helpdesk/ServiceDesk) to respond to and prioritize requests for service in accordance with company Service Level Agreements (SLA) and procedures

Monitored and restored the integration system (EDI messaging)

Supported the roll-out of new applications

Set up new user accounts and profiles and resolved password issues

Created, maintained, and expanded knowledge resources such as FAQ libraries and intranet sites

EDUCATION

Associate of Arts Degree Program: Business Analytics Aug 2024 – Present

Montgomery College Takoma Park, MD

Master’s Degree: Power System Engineer

Voronezh State Technical University Voronezh, Russia

Evaluated for U.S. Equivalency

Nina Velikaia Page 2

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