Ustina Joseph
Smyrna, TN *****
************@*****.***
• Experienced courier with a successful history of delivering packages promptly and accurately.
• Proficient in time-management, problem-solving, and speed of service.
• Skilled in handling delivery challenges efficiently and managing food orders in restaurant environments.
• Thrives in fast-paced settings, ensuring smooth operations and satisfied customers.
• Friendly, approachable, and easy to talk to, helping to build trust and rapport with others. Authorized to work in the US for any employer
Work Experience
Medical Courier/Independent Contractor
Fastway Courier-Nashville, TN
October 2022 to Present
• Safely transported medical materials between healthcare facilities
• Followed strict protocols for handling and maintaining confidentiality
• Maintained accurate logs and followed safety procedures for hazardous materials Twin Peaks Girl
Twin Peaks Restaurants-Madison, TN
June 2024 to September 2024
• Creating Connections: Engage with guests in a fun and playful manner to enhance their Twin Peaks experience and foster a welcoming atmosphere.
• Order Taking and Serving: Expertly take and deliver hearty, crave-worthy food and drinks while showcasing enthusiasm and knowledge of the menu.
• Maintaining the Twin Peaks Atmosphere: Keep the iconic lodge-like dining area pristine and inviting, ensuring a comfortable spot to enjoy fantastic food and sports. Hostess
Blue Cactus-Smyrna, TN
May 2022 to September 2022
• Greets and seats guests, manages reservations and waitlists
• Takes to-go orders and ensures accurate delivery of food
• Maintains a clean and welcoming environment, handles complaints and issues in a professional manner Shift Leader
Rodeo Bar and Grill-Smyrna, TN
October 2020 to March 2021
• Coordinated with kitchen staff, servers, and host/hostess team for smooth service
• Assisted with training new employees and resolving customer complaints
• Managed cash transactions, closing duties, and restaurant cleanliness Education
Associate's degree in Criminology
Motlow State Community College - Smyrna, TN
August 2022 to Present
Skills
• Serving Experience (1 year)
• Restaurant Experience (1 year)
• Courier (2 years)
• Host/Hostess (1 year)
• Sales
Languages
• Arabic - Intermediate
Certifications and Licenses
TABC Certification
Driver's License