Customer Service Security Officer
Resume:
Yazmeen D'Ottavi
Available for Work
Pine Hill, NJ 08021
********@*****.***
Adaptable and personable individual looking for a position that will allow me to provide support and assistance to customers, service staff, and community. Authorized to work in the US for any employer
Work Experience
Clerical
TENAGLIA & HUNT, P.A - Marlton, NJ
July 2023 to February 2024
Sorting paperwork for Paralegals, sorting and emailing out excel sheets for voicemails to collectors, and handling compliance reports.
Activities Coordinator
Echelon Care & Rehab Center - Voorhees, NJ
November 2022 to July 2023
Tax Preparer
Jackson Hewitt - Atlantic City, NJ
December 2020 to April 2021
Sergeant
Allied Universal Security Services, Systems and Solutions - Vineland, NJ August 2019 to January 2020
Job duties included but not limited to, foot and vehicle patrol around the property, securing the property after hours, well as CCTV monitoring, and assuming the role as acting Supervisor when necessary. Security Officer
Allied Universal Security Services, Systems and So - Vineland, NJ May 2019 to August 2019
Job duties included but not limited to, foot and vehicle patrol around the property, securing the property after hours, remaining in a stationed position for special detail, as well as CCTV monitoring. Key Holder
Claire's - Vineland, NJ
May 2018 to June 2019
Shift Supervisor
Rite Aid - Millville, NJ
March 2018 to February 2019
Game Master
Adventures of Escaping - Millville, NJ
August 2018 to November 2018
Cashier
Babies 'R' Us - Mays Landing, NJ
August 2017 to August 2018
Team Member
McDonald's - Vineland, NJ
June 2017 to September 2017
Wendy's Crew Member
Wendy's - Vineland, NJ
May 2016 to August 2016
Education
Bachelor's degree in Legal Studies
Post University
January 2024 to Present
Diploma
Buena Regional High School
Skills
• SALES (3 years)
• INVENTORY (2 years)
• MICROSOFT WORD (2 years)
• SALES EXPERIENCE (3 years)
• Key Holder (1 year)
• Retail Management (1 year)
• Organizational Skills (1 year)
• Stocking (2 years)
• Customer Service (3 years)
• Security
• Management
• Cash Handling
• Typing
• Word
• Front Desk
• Loss Prevention
• Microsoft Word (10+ years)
• Microsoft Excel (1 year)
• Microsoft Office (8 years)
• Microsoft Powerpoint (9 years)
• Computer Skills (10+ years)
• Computer Literacy (8 years)
• Scheduling (1 year)
• Retail Sales
• CCTV
• QuickBooks
• Tax Experience
• Office Management
• Supervising experience
• Office experience
• Surveillance
• Analysis skills
• Microsoft Outlook
• Phone etiquette
• Multi-line phone systems
• iOS
• Upselling
• Data Entry
• Merchandising
• Cleaning Experience
• Windows
• Restaurant experience
• Communication skills
• English
• Customer service
• Sales
• Retail sales
• Training & development
• Microsoft Office
• Organizational skills
• Administrative experience
• Typing
• Computer skills
• Microsoft Excel
• Microsoft Word
• Management
• Retail management
• Telemarketing
• Data entry
• Time management
• Phone etiquette
• Computer literacy
• Live chat
• Microsoft Outlook
• Multi-line phone systems
• Analysis skills
• Customer support
• Technical sales
• Call center
• Front desk
• Negotiation
• Leadership
• Restaurant experience
• Quick service & fast food restaurant
• Basic math
• Conflict management
• Security
• Cash handling
• Merchandising
• Fast casual experience
• Guest services
• Risk management
• Supervising experience
• Customer relationship management
• Math
• Warehouse experience
• Restaurant experience
• Leadership
• Customer service
• Customer service
• Computer skills
• Customer service
• English
• Customer service
• Microsoft Excel
• Computer skills
Languages
• English - Expert
• American Sign Language - Intermediate
Awards
Highest Numbers During the Month of May
May 2019
Had the highest numbers of all employees during the month of May while I worked at Claire’s Certifications and Licenses
Driver's License
SORA
March 2024 to March 2028
Guard Card
Assessments
Work motivation — Proficient
August 2020
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
August 2020
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Security guard skills — Proficient
February 2024
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Medical terminology — Proficient
January 2022
Understanding and using medical terminology
Full results: Proficient
Administrative assistant/receptionist — Proficient July 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
June 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Legal skills — Proficient
January 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Administrative support professional fit — Proficient August 2020
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Customer service — Proficient
December 2019
Identifying and resolving common customer issues.
Full results: Proficient
Filing & organization — Proficient
October 2020
Arranging and managing information or materials using a set of rules Full results: Proficient
Management & leadership skills: Impact & influence — Proficient January 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Data entry: Attention to detail — Proficient
February 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS & ABILITIES
* Strong Work Ethic
* Communication and interpersonal skills
* Multi-tasking
* Time Management
* Familiarity with inventory procedures
* Cashier and sales experience
* Proficiency in Microsoft Word
Contact this candidate