Customer Service Pharmacy Technician
Resume:
Elizabeth Marie Hoff
Fort Liberty, NC *****
*******************@*****.***
7+ years of customer service expertise, encompassing roles at Publix and Walmart, to elevate customer experiences and streamline communication processes. Proficient in time management, problem-solving, and adaptability, with a proven track record of enhancing customer satisfaction and resolving inquiries efficiently. Aspires to integrate innovative solutions and a forward-thinking approach to drive improvements in customer relations and operational efficiency. Work Experience
Customer Service Associate
Publix - Fayetteville, NC
November 2023 to Present
• Handled cash transactions and provided customer service in a retail environment
• Assisted guests with inquiries and resolved issues effectively
• Contributed to maintaining a positive in-store experience for customers Pharmacy Technician
Walmart - Hampton, VA
January 2021 to October 2022
• Assisted pharmacists with customer service, cash handling, and interacting with insurance companies at Walmart.
Food Service Worker
AAFEES - Fort Liberty, NC
December 2017 to September 2020
• Managed food handling, money handling, and customer service in fast-paced environment• Ensured cleanliness and organization in food service area• Collaborated with team members to deliver exceptional customer experience
Supervisor
Little Caesars Pizza - Fayetteville, NC
March 2015 to September 2017
Customer service interaction, cash handling, training other employees with on the job experience Education
Community college in Human Resources
Fayetteville Technical Community College - Fayetteville, NC January 2024 to Present
Skills
• Pharmacy Technician Experience
• Food Handling
• Conflict Management
• Employee Orientation
• Performance Management
• Food Preparation
• Microsoft Word
• Medical Billing
• Payroll
• Human Resources
• Interviewing
• Cash register
• Cash handling
• Cash management
Certifications and Licenses
Food Handler Certification
Pharmacy Technician License
Pharmacy Intern License
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