Customer Service Data Entry
Resume:
Robert Sowell
Central Point, OR *****
***.********@*****.***
Obtain a position with an organization where I can expand upon my job skills. Authorized to work in the US for any employer
Work Experience
Handyman
Self Employed-Medford, OR
October 2008 to Present
I do tree trimming and felling work for clients, Help repair problems in or around people’s houses. Help other contractors I know build projects. Drive equipment(tractors, some dozer work, Excavator, boom lifts, Knuckle and sizzer lifts.
Also fix people’s equipment / tractors and such.
Maintenance/Wastewater Technician
TreeTop-Medford, OR
July 2018 to April 2024
4/1/2021- 4/5/2024 and 12/2018-3/2020
Maintained levels of chemicals in untreated and treated water to meet state and federal regulations. Kept all equipment and supplies in working order, including any necessary repairs. Proper handling of hazardous materials.
Proper reporting of safety and repair documents for state and federal requirements. Provided resolutions to customer issues.
Worked in parts room, kept area organized and inventory accurate. Some mig. welding and a lot of plasma cutting experience. Dismantled factory for closure
Data Entry Clerk
Treetop-Medford, OR
March 2020 to April 2021
Weighted and received truckloads of product.
Graded, labeled, and documented product for correct use within the company. Maintained inventory counts.
Unloaded and loaded trucks.
Used a boom lift to count and inspect the trucks.
Used various MS programs to input all loads and keep track of all inventory in the plant along with the other plants.
Filed hard copies of everything in RAW Materials daily as well. Department Supervisor
Sears-Medford, OR
March 2016 to January 2019
Supervisor of tools and shoes. Also took care of repairs in the Tool Dept. and maintenance of the store. I also built the products for customers and store. Worked in receiving and opened and closed store.
The Store Closed
Raw Materials
Treetop-Medford, OR
July 2018 to December 2018
# Kept product available for all lines running based on demand.
# Unloaded/loaded trucks.
# Kept all lots clean and clear for safety/stacked empty and broken bins too.
# Took care of inventory stacks daily.
Skills
# Operation of all heavy equipment, i.e., forklifts of all styles, small excavator, welding.
# Knowledge of all types of maintenance, including landscape, vehicle, and factory.
# Manager and team roles.
# Efficient in providing resolution to customer issues.
# Microsoft programs with high computer knowledge.
# Attention to detail and inventory levels.
Fishing Sales Associate
Sportsman’s Warehouse-Medford, OR
June 2018 to November 2018
I worked in the Fishing Department, I took care of customer service, stocking the floor, freight every day and keeping the store presentable looking. I answered Fishing and camping questions to the best of my ability.
This was my 3rd job
Sales Associate (part-time)
Home Depot-Phoenix, OR
February 2012 to June 2014
I worked in paint, hardware, plumbing, inside and outside garden, electrical, millworks and lumber. I helped customers with the question and problems. Also stocked, cleaned and repaired store. I was crossed trained for the whole store and I was forklift certified plus trained new drivers. Supervisor of receiving and departments on the floor Recieving Supervisor
Toys R Us-Medford, OR
August 2007 to October 2008
Including training, opening and closing of store, customer service, managing team in loading and unloading trucks, manifesting of the trucks, keeping up on all inventory and discrepancy reports, Worked in money room and keeping receiving warehouse in optimal order. (Forklift certified) Sales Specialist / Trainer/ Department Manager
Lowes Home Improvement-Medford, OR
March 2001 to June 2007
Lead and train team members - Responsibilities included; providing excellent customer service, replenishing product, completing daily reports, ordering product, Time Management, inventory. Cross trained in all departments.
(Forklift certified) Worked in receiving too.
Sales, Lube Tech, Customer Service
Oil Stop-Medford, OR
October 1999 to March 2001
Worked in a fast past environment were customer service was our first priority. Education
Certification in Diesel Technician/Refer
Universal Technical Institute - Phoenix, AZ
September 1990 to June 1991
Skills
• Operation of all heavy equipment, i.e., forklifts of all styles, small excavator, welding.
• Knowledge of all types of maintenance, including landscape, vehicle, and factory.
• Manager and team roles.
• Efficient in providing resolution to customer issues.
• Microsoft programs with high computer knowledge.
• Attention to detail and inventory levels. Department Supervisor Sears
• Medford, OR March 2016 to January 2019 Supervisor of tools and shoes. Also took care of repairs in the Tool Dept. and maintenance of the store. I also built the products for customers and store. Worked in receiving and opened and closed store. The Store Closed 2nd Job Fishing Sales Associate Sportsman’s Warehouse
• Medford, OR June 2018 to November 2018 I worked in the Fishing Department, I took care of customer service, stocking the floor, freight every day and keeping the store presentable looking. I answered Fishing and camping questions to the best of my ability. This was my 3rd job Sales Associate (part-time) Home Depot
• Phoenix, OR February 2012 to June 2014 I worked in paint, hardware, plumbing, inside and outside garden, electrical, millworks and lumber. I helped customers with the question and problems. Also stocked, cleaned and repaired store. I was crossed trained for the whole store and I was forklift certified plus trained new drivers. Supervisor of receiving and departments on the floor Toys R Us
• Medford, OR August 2007 to October 2008 Including training, opening and closing of store, customer service, managing team in loading and unloading trucks, manifesting of the trucks, keeping up on all inventory and discrepancy reports, Worked in money room and keeping receiving warehouse in optimal order. (Forklift certified) Sales Specialist Trainer/ Department Manager Lowes Home Improvement
• Medford, OR March 2001 to June 2007 Lead and train team members
• Responsibilities included; providing excellent customer service, replenishing product, completing daily reports, ordering product, Time Management, inventory. Cross trained in all departments.
(Forklift certified) Worked in receiving too. Sales, Lube Tech, Customer service Oil Stop
• Medford, OR October 1999 to March 2001 Worked in a fast past environment were customer service was our first priority.
• Tree Trimming
• Plasma Cutting
Certifications and Licenses
Forklift Certification
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