Customer Service Accounts Payable

Lilia Cormier

**** ********** ******, ***.***

West Roxbury, MA 02132

617-***-**** ******@*****.***

OBJECTIVE

Pro-active and result-oriented professional with progressive experience in various aspects of accounting, business management and customer service

PROFILE

Extensive accounting experience within diverse medium to large-scale businesses

Dependable, flexible, organized, analytical and detail oriented

Strong customer service orientation; excellent office support skills

Multilingual – fluent in English, Romanian and Russian

SUMMARY OF QUALIFICATIONS

Payroll

Kronos

Accounts Payable

Inventory Control

Account Reconciliations

Financial Statements

Recipient of Outstanding Achievement Award (2015) for improving Payroll System and multiple other performance awards, Team Leader Certification

PROFESSIONAL EXPERIENCE

Regal Rexnord Corporation Braintree, MA July 2021-February 2024

Payroll Analyst

Responsible for assisting in the preparation and processing of weekly/semi-monthly payrolls for over 2000 employees

Serves as a payroll "subject matter expert" answering questions regarding payroll process or systems

Responsible for accuracy of all payroll data

Communicates with various departments and performs research in order to accurately process payroll

Responsible for payroll funding prep for wire transfers

Experience with scheduling and benefit time, accruals in payroll systems, multi-state tax reporting

Create and update payroll procedure documentation

Process electronic monthly payroll, tax and pension payments

Prepared employee payments and benefit payments by electronic transfer including interim and replacement checks

Participated in reconciliation of company benefits

Successfully developed and implemented internal control that reduced the risk of the misappropriation of company assets

Participated in performing control/audit tasks and reporting and analysis within the payroll business process, including management of audit calendar, audit inquires, and end of year statement production

YMCA of Greater Boston, Boston, MA

Supervisor of Payroll April 2012-May 2020

Managed all aspects of $38 million annual payroll fund for over 1800 hourly and salaried employees working in over 14 locations throughout 2 states

Managed garnishments for multi-states, benefit and taxes

Managed daily workflow to ensure all payroll transactions are processed accurately and timely

Reconciled payroll prior to transmission and validated confirmed reports

Successfully created, reviewed and distributed various payroll reports to support financial projections, audits, HR reviews and compliance issues

Processed payroll transactions and deductions according to company policy and current Government legislation, Child Care and other deductions

Prepared and verified statements of earnings for employees, indicating gross and net salaries and deductions such as taxes, insurance and pension plans

Ensured timely resolution of payment issues and provided information to employees on payroll matters and benefit plans

Conducted training for employees, supervisors and managers on processes related to the time entry system

Identified and recommended updates to payroll processing software, systems, and procedures

Involved with the preparation of Quarterly Tax Returns, Year End processing and creating the W2s for employees

Implemented electronic payments and contributed to the increase of paperless payments to 100% company from 80% paperless pay to 100% paperless pay

Created the Best Practice and Standards of Excellence for payroll processing

Implemented and managed Global Cash Card account for all employees

Liaison with internal and external clients as required

YMCA of Greater Boston November 2008-March 2012

Administrator of Payroll and Accounts Payable

Administered employee profile maintenance: new hires and re-hired employees, changes, terminations, voluntary and involuntary deductions

Monitored and administered Social Security verification of employment, W2 forms and new tax forms

Acted as back-up for the Manager of Payroll and Account Payable

Verified accuracy and completeness of general ledger coding and obtained authorizing signatures to comply to payments policy and procedures

Reviewed A/P batches for accuracy prior to posting, matched supporting invoices and verified invoices for payment

Processed invoices, coordinated vendor payments and inquiries, reconciled vendor statements

Maintained vendors database by updating computerized files and monitoring original W-9 information

Generated purchase requisitions as required

Supported processing into SGA of cash advances, petty cash fund and personal reimbursement payments by ensuring the appropriate back up and accuracy of the receipts provided

Reconciled all employee’s settlement/advance forms by reviewing the accuracy of amount advanced versus submitted receipts

Coordinated monthly payments of major utilities and servicing companies for office equipment usage

Provided back up support for other/selected duties and responsibilities within the A/P office

Participated in the monthly accounting cycle closing

Complete understanding/follow up of a transaction code and the related general ledger distributions

Communicated with branch Business Managers to resolve incomplete documents

Participated in annual and periodic internal audit

Supervised, mentored and trained junior accounting staff

EDUCATION and PROFESSIONAL DEVELOPMENT

YMCA Training Inc. Boston, MA 2008

Administrative Assistant/Bookkeeper training program

Gibbs College Boston, MA 2007

Associate Degree in Business Administration

Technical University of Moldova Chisinau, Moldova 1979-1984

B.A. in Business Administration

VOLUNTEER EXPERIENCE

St. Anna Church Roslindale, MA 2004-Present

Schedule and assist with church activities

Provide help to home-bound elderly

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