Power Bi Platform
Resume:
Ram Charan
*************@*****.***
https://www.linkedin.com/in/ram-charan-bab722305/
Professional Summary:
Over 7 years of experience as a Senior Power Platform Developer, expert at designing and implementing customized applications using Power Apps, Power Automate, and Power BI to meet industry data security standards.
Proficient in configuring and optimizing MS Dynamics 365 CRM systems, including custom entity creation and form configuration, to align with business requirements.
Expertise in developing applications using PowerApps, canvas, model-driven apps, Common Data Service CDS, SQL, Forms, SharePoint Online, Dynamics 365 CRM, J, C#, ASP.Net, Web Services.
Skilled in developing cloud solutions based on Microsoft Power Platform, integrating various components such as Power Apps, Power Automate, and Power BI for enhanced functionality.
Experienced in collaborating with cross-functional teams to transform business requirements into impactful Power BI visualizations, enabling data-driven decision-making processes.
Strong background in SSIS ETL workflows for data preparation and transformation, ensuring accuracy and efficiency for Power BI reporting.
Extensive hands-on experience in HTML, JavaScript, jQuery, and CSS to enhance Power Apps development and user interface design.
Perform specific administrative tasks including Power Platform Admin Center, Microsoft 365 Admin Center, And Data Loss Prevention (DLP) policies.
Proficient in using diverse ETL tools such as SSIS, Informatica, and Talend for data integration and management across multiple platforms.
Utilized Teradata SQL for advanced data analysis, enabling the generation of real-time reports and dashboards in Power BI, supporting strategic decision-making processes.
Designed and maintained Teradata data models, ensuring they met the evolving needs of the business and supported robust analytics and reporting functions.
Integrated Teradata with Power BI and other business intelligence tools, allowing seamless data visualization and reporting, which improved insights into business operations.
Skilled in integrating and monitoring SharePoint with Dynamics CRM for streamlined document management and collaboration.
Proven track record of successfully managing responsibilities within Dynamics AX ERP environment, including finance and supply chain management functions.
Experienced in leveraging tools such as JIRA, Confluence, and Kanban boards to effectively manage projects. Dedicated to satisfying customer needs and hitting key milestones by driving on-time delivery of high-quality solutions.
Resourceful in the completion of projects with the ability to multitask and meet deadlines.
Self-motivated, good team player with excellent technical communication and interpersonal skills.
Technical Skills:
CRM Software - Microsoft Dynamics CRM 2011,2013,2015
Power Platform Tools - Office 365, M365, PowerApps, Power Automate, Power BI.
Programming Languages - ASP.NET, Power Shell, C#, JavaScript, CSS, HTML.
SharePoint Technology - SharePoint Online, Office 365, SharePoint Server 2013/2010, SharePoint Designer 07/10/13
Databases - Microsoft SQL Server 2008/2012, MS Access
Operating Systems - Windows Server 2008/2012, Windows 7/10, MS-DOS, UNIX
Development Tools - Visual Studio 05/08/10/12/15/17, SharePoint Designer 2010/2013
Version Control - Microsoft Visio, Visual Source Safe, SVN, Git, GitHub
Web Servers - Internet Information Server (IIS 5.0/6.0/7.0)
Reporting Tools - SQL Server Reporting Services (SSRS), Crystal reports, Excel.
Cloud - Azure
PROFESSIONAL EXPERIENCE:
Med Impact Direct (San Diego) Sep 2022 – Present
Role: Senior Power Platform Developer
Responsibilities:
Designed and implemented a comprehensive Application Lifecycle Management (ALM) environment using Microsoft 365 GCC and Azure services.
Developed JavaScript Web Resources to enhance user interface and add custom functionalities to Dynamics 365 forms.
Conducted detailed requirements gathering for projects, ensuring alignment with business goals, from SharePoint customizations to Dynamics 365 integrations.
Developed custom SharePoint Sites, Subsites, and lists to track claim statuses, providing filterable overviews for claims handlers, enhancing response times by designing custom views and leveraging SharePoint list functionalities.
Utilized SQL and Canvas Apps to develop custom PCF components, embedding complex SQL queries for real-time data retrieval and display, significantly improving application functionality and user experience.
Led data migration using Sharegate, ensuring integrity and compliance during the transition from legacy systems to SharePoint, resulting in seamless integration and user adoption.
Implemented custom UI enhancements for model-driven apps in Power Apps, integrating HTML, CSS, and JavaScript to elevate user experience and streamline business workflows.
Enhanced project management solutions using Dynamics 365 Project Operations, optimizing resource allocation and project tracking processes.
Implemented Dynamics 365 F&O to automate and enhance financial reporting processes, improving the accuracy and timeliness of financial analytics.
Created comprehensive Power BI dashboards by synchronizing Dynamics 365 data, using data connectors and DAX formulas to provide real-time insights into claims processing metrics.
Configured Power Automate Cloud and Desktop flows for efficient document control and lifecycle management, automating alerts and escalations to improve document review times and reduce manual oversight.
Developed custom API connectors for real-time patient risk assessment and fraud detection in Dynamics 365: Implemented these connectors to enhance healthcare security and improve decision-making speed.
Integrated RPA with Dynamics 365 and DocuSign Power Forms via custom API connectors, automating the claims approval and signature process and reducing turnaround time by 30%.
Built chatbots with Power Virtual Agents to provide instant, automated support for common claims queries, improving customer service availability and reducing response times with natural language processing capabilities.
Utilized the MVC framework to design and implement secure, scalable APIs for real-time data exchange between Dynamics 365 and custom PowerApps solutions, enhancing system connectivity and performance.
Developed a user-friendly Dynamics 365 customer service portal for filing insurance claims, streamlining the submission process, and enhancing user interaction for efficient claim handling.
Integrated Microsoft Azure DevOps CI/CD to automate secure deployment of compliance-focused financial software, reducing deployment cycles by 40%.
Developed ETL processes using SSIS to extract data from various source systems and load it into Teradata, ensuring high data quality and consistency.
Utilized Teradata SQL for advanced data analysis, enabling the generation of real-time reports and dashboards in Power BI, supporting strategic decision-making processes.
Integrated Teradata with Power BI and other business intelligence tools, allowing seamless data visualization and reporting, which improved insights into business operations.
Implemented Kingsway Soft components to transform and cleanse large datasets, improving data quality and enabling more accurate business intelligence insights.
Developed custom connectors in ASP.NET to integrate Dynamics CRM with external APIs, automating data flows for real-time analytics and enhanced risk management.
Designed and deployed Nintex workflows to automate multi-level document approval chains, significantly reducing the time from initial submission to final approval.
Developed custom C# plugins and implemented JavaScript integrations, alongside designing automated workflows to improve system functionality and user engagement.
Developed secure user portals with Power Pages, enabling clients to efficiently manage their profiles and activities.
Structured complex data storage solutions using Microsoft Dataverse to centralize organizational data, enabling advanced data analysis and supporting comprehensive data security measures.
Led Agile-driven development across Dynamics 365 and SharePoint, enhancing delivery speed and stakeholder satisfaction through iterative feedback.
Environment: SharePoint Online, SharePoint Designer 2013, SQL, Dynamics 365 Customer Engagement, Dynamics 365 Workflow Editor, Power BI, Power Automate, DocuSign, Power Virtual Agents, C#, JavaScript, Azure Logic Apps, Nintex Workflows, Microsoft Dataverse, Sharegate, Jenkins.
ITI DATA (New Delhi) Jan 2020-June 2022
Role: PowerApps/MVC.net Developer
Responsibilities:
Administrated and optimized Dynamics 365 environments for efficient healthcare management and patient engagement.
Created RPA workflows in Power Automate Desktop for document management, reducing search time by 50%.
Utilized C# plugins to automate data synchronization between Dynamics 365 and external CRM systems for real-time data consistency.
Executed platform governance, managing data policies, user licensing, and role-based access across Power Apps, Power Automate, and Power BI.
Created custom Canvas apps in Power Apps to streamline clinical workflows and improve accuracy in healthcare information systems.
Used JavaScript to integrate third-party APIs within model-driven apps, enabling real-time updates and enhanced analytics.
Visualized patient data with Power BI, generating reports to identify treatment effectiveness and patient health trends.
Implemented SQL-based data warehousing solutions with Microsoft Azure Health Data Services for comprehensive patient data analysis.
Set up Power Automate flows to trigger DocuSign document workflows based on patient inquiries in Dynamics 365.
Integrated Twilio API using SSIS scripts to automate SMS notifications for patient appointment reminders.
Developed SSIS packages with Kingsway Soft for data extraction, transformation, and loading (ETL) tasks.
Integrated Power Virtual Agents into MVC applications to provide intelligent chatbots for better customer service.
Developed a visit tracking module in Dynamics 365 Field Service, optimizing scheduling and incorporating patient feedback.
Created a SharePoint Online document library for secure claims documentation, utilizing templates and custom metadata.
Configured Dynamics F&O to ensure data security and accurate record-keeping for healthcare compliance.
Implemented custom ASP.NET solutions in Dynamics 365 to automate patient scheduling and record management.
Streamlined data migration of patient records to SharePoint Online using Sharegate, ensuring HIPAA compliance.
Developed a secure patient self-service portal using Power Pages for accessing health records and telehealth services.
Utilized Power BI to track and analyze clinical outcomes, identifying patterns in treatment efficacy and patient recovery.
Designed a Dataverse-based solution in Dynamics 365 to manage clinical trial data, ensuring compliance.
Executed Azure DevOps CI/CD pipelines for healthcare apps, reducing downtime during upgrades.
Led Agile development of Canvas apps for healthcare professionals, enhancing patient interaction and data retrieval.
Environment: Dynamics 365, Power BI, Power Automate, Power Apps, .NET Framework, Microsoft Dataverse, Power Pages, SharePoint Online, Sharegate.
Chronos Databridge (Hyderabad) June 2017-October 2019
Role: Microsoft Dynamics CRM Developer/.Net Developer
Responsibilities:
Worked as a Dynamic CRM/ .Net Developer and was Involved in requirements gathering, analysis, and project planning.
Imported contacts from existing applications into MS Dynamics CRM Online.
Customized MS Dynamics CRM 2013 application based on the business requirement.
Created several client-side extensions using JavaScript, CSS, and HTML.
Migration of data from Excel source to CRM using SSIS.
Developed helper classes using (C#) to simplify the ASP.NET MVC application.
Created and customized reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
Installed ADX Studio Portals and configured the portal for CRM.
Led the team in getting the development done and delivery to Quality Assurance.
Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
Worked on setting up the relationship between System & Custom entities.
Used extensively Query & JavaScript for client-side validations and access data within the HTML controls.
Collected existing infrastructure information including Active Directory, SQL Server, and Reporting Server instance for implementation of MS Dynamics CRM 2013 system.
Used the Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities.
Upgrading Dynamic CRM from 2013 to 2015.
Provided server requirements for CRM 2016 Online. Worked on business/functional and technical requirements.
Implemented CRM solution for BEI case management system based on the business requirement.
Resign the Master Page of Case Management as the Web Portal for the data entry using C#, ASP.NET. Query, Bootstrap Handler.
Extended ASP.NET, VB.NET, and MVC 3 applications by creating Views, Controller actions, and Model classes.
Developed a web-based secure application using ASP.NET, MVC4, and MVP.
Developing and monitoring SSIS Packages, SSAS, and SSRS. Experience in generating reports using SQL Server Reporting Services and Crystal Reports.
Developed queries using TSQL statements, Views, user-defined functions, stored procedures, and triggers for inserting, updating, and deleting (CRUD operations) the data into the relational tables and consuming them in entity ORM.
Environment: Microsoft Dynamics CRM 2011/2015, Visual Studio.NET 2015, JavaScript, SQL Server 2008/2012, ASP.NET, MVC4, MVP, VB.NET, MVC.
EDUCATIONAL BACKGROUND:
Master of Science in Information Studies Trine University, Angola
Bachelor of Technology in Computer Science Malla Reddy Engineering College
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