PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
OLIVIA RESENDEZ
■ Crested Butte, CO 81224 ■ 970-***-**** ■ ******.***************@*****.*** ■ Organized Bookkeeper proficient in QuickBooks and Adobe software. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
• Issue and Conflict Resolution
• Managing Operations and Efficiency
• Scheduling and Coordinating
• Staff Management
• Travel Arrangement Management
• Bookkeeping Software
• Statutory Reporting
• Quickbooks
• Payroll Administration
• Accounts Payable
• Bookkeeping
• Sheet Balancing
• Spreadsheet Tracking
• Bank Statement Reconciliation
• Accounts Receivable
• Account Reconciliation
• Time Tracking
BOOKKEEPER 01/2015 to 09/2023
Hyperion Solutions, LLC, Gunnison, CO
• Maintained and processed invoices, deposits and money logs.
• Completed payroll for employees and maintained detailed records of procedures. Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
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• Established QuickBooks accounting system to reflect accurate financial records.
• Established Gusto payroll system and time tracking.
• Reconciled and corrected issues with financial records.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Inspected account books and recorded transactions.
• Generated invoices upon receipt of billing information and tracked collection progress. Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
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Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
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FLORAL DESIGNER 06/2022 to 10/2023
Bramble & Bloom Florals, Crested Butte, CO
Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
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• Prepared potted plants and bouquets based on customer requirements. EDUCATION
CERTIFICATIONS
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
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• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility. RESERVATIONS MANAGER 12/2008 to 04/2013
Peak Property Management Group, Vail, CO
Maintained accurate records of bookings on hotel reservation system and forecasted probable revenue streams.
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Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
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• Resolved various issues and discrepancies for customers.
• Handled billing information over phone.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
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Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
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SCHEDULER COORDINATOR 10/2002 to 09/2007
Steadman Hawkins Clinic, Vail, CO
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
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Answered telephone calls to offer office information, answer questions and direct calls to staff.
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Completed administrative patient intakes with case histories, insurance information and mandated forms.
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• Arranged pre-operative and post-operative appointments for surgical patients.
• Verified insurance coverage and obtained pre-authorizations.
• Coordinated with facilities to set up surgeries for nine orthopedic surgeons. RETAIL MANAGER 05/1999 to 09/2002
Squash Blossom, Vail, CO
• Exhibited excellent people skills during interaction with employees and customers. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
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• Controlled store inventory and reviewed cash handling and operations reports.
• Trained and developed new employees for ease of transition into team. Completed daily paperwork and computer entry of sales data as established by management.
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Scheduled employees for shifts, taking into account customer traffic and employee strengths.
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• Monitored daily cash discrepancies, inventory shrinkage and drive-off. High School Diploma : 05/1986
Sabino High School - Tucson, AZ
Floral Design
Gem Institute of America