Data Entry Patient Accounts
Resume:
LaTasha Harper
Texarkana, AR *****
************@*****.***
Work Experience
Admissions Assistant
Riverview Behavioral Health-Texarkana, AR
January 2023 to May 2024
• Manage paperwork, update patient accounts, preregistration and handle data entry.
• Perform admissions, registration and financial procedures.
• Verify insurance, obtain insurance authorizations for patients, answer multiple phone lines, respond to emails, referrals and incoming fax.
• Monitor, review and resolve patient account issues.
• Schedule appointments, admit and assign patients to units and rooms.
• Scan documents into patient accounts, receive referrals from Concord system.
• Patient chart preparation and clerical experience such as fax and filing.
• Explain all required forms to the patient or guarantor and obtain the required signatures.
• Communication skills in all interactions with patients, access to various insurance portal,
• Update MD censes, spreadsheets and bed-boards.
Center Manager/Loan Processor / Title Clerk
Check Into Cash-Festus, MO
July 2020 to September 2022
• Provide account services to customers by processing bank deposits and loan payments.
• Manage check cashing, cashiers checks, travelers checks.
• Answer customers questions or concern in person or on the telephone.
• Refer to other bank services
• Open or closing of store.
• Process vehicle titles using the respective states and agencies guidelines in a timely manner.
• Follow up on collection calls, payment arrangements, renew loan agreements
• Assure a high level of customer satisfaction.
Store Manager
Dollar Tree-Wildwood, MO
May 2016 to July 2020
• Perform all opening and closing of store.
• Maintain operation of store with recruiting, hiring, training and developing store associates in both operations and merchandising.
• Shrink management through cycle counts, audits, and shrink control.
• Daily paperwork, balanced registers and safe.
• Manage schedules and approve payroll.
• Monitor supplier operations by verifying quantity and delivery schedules.
• Manage point of sales, bank deposit, invoice reconciliation, accounting, updating registers, scanning and verifying documents.
• Maintain daily reports, accounts receivable and accounts payable.
• Various software programs.
• Maintain high standard of merchandising, placement, store signage and proper displays for customers
• Maintain a high level of good customer service.
Front Desk Receptionist/Office Assistant(Floater)
People’s Clinic-St. Louis, MO
April 2013 to May 2016
• Greet patients and answer the phone in a professional manner
• Maintain medical records, manage preregistration, registration, preauthorizations, process referrals and schedule appointments.
• Update patient demographic, copy insurance cards and other documents.
• Follow all HIPAA, compliance, privacy, and confidentiality standards
• Ensure co-pays, self-pays, post payments and generate patient receipts.
• Run Compliance System for Medicare and Medicaid Clearance.
• Monitor, review and resolve patient account issues on assigned reports.
• Ensure daily process are complete, approve payroll and follow up on employee questions and concerns.
• Assist in employee orientation and training.
Front Desk Receptionist
The River Inn of Harbor Town-Memphis, TN
October 2011 to March 2013
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verifies their credit card data
• Provide all billing details, hotel information, availability and rates to guests
• Respond to clients complaints in a timely manner.
• Ensure all rooms are clean and ready for guests.
• Maintain records of bookings and payments.
• Friendly communication and organizational skills
• Maintain a clean and safe work environment.
• Maintain administrative tasks at the front desk. Education
High School Diploma in High school
Lafayette County High School - Stamps, AR
August 1988 to May 1992
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