Customer Service Team Members
Resume:
Angelina
Fiorentino
North Haven, CT *****
W: *******@*****.***
Skills
• Leadership Qualities
• Computer Competencies
• Oral Communication
• Adaptability and Flexibility
Teamwork and
Collaboration
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• Problem-solving Aptitude
• Reliability
• Client Engagement
• Decision making
Professional Summary
Hardworking individual stays on top of fast-paced performance demands with thoughtful prioritization and stringent time management. Resourceful problem- solver with excellent communication and business awareness. Meets individual targets with attention to detail and quick-learning nature. Experience
Surge Fitness Center North Haven, CT
June 2022 - Current
Associate
Developed strong customer service skills through daily interactions with members.
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Trained new employees on basic customer service techniques and procedures.
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Maintained professional, positive attitude, contributing to productive work environment.
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Learned and applied new skills and procedures readily, adapting to changing work environments.
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• Prioritized and managed multiple tasks efficiently.
• Worked with team members to accomplish tasks and meet targets. Madison Square Garden New York City, NY
August 2021 - May 2022
Entertainer
Maintained positive attitude and welcoming demeanor in presence of guests and other entertainers.
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Cultivated a supportive work environment among team members by encouraging collaboration amongst them.
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Displayed mastery of vocal, dancing, or specialty skill sets to entertain audiences.
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Developed innovative ideas for entertainment activities to keep guests engaged throughout the event.
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Collaborated closely with other entertainers to create a cohesive performance experience for guests.
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Home Restaurant Branford, CT
October 2020 - March 2021
Host
Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
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Answered phone calls to take reservations and address guest questions and concerns.
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Supported servers and bussers through high-volume shifts with food running and table clearing.
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Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
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Sandpiper Restaurant East Haven, CT
June 2019 - August 2019
Counter Server
Demonstrated strong communication skills while taking orders, answering questions and resolving complaints.
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Worked closely with team members in order to provide efficient service during peak hours.
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Performed opening and closing duties such as cleaning equipment, restocking supplies and preparing condiments for the next shift.
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Maintained cleanliness of work area throughout shift including tables, counters and floors.
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Served food items quickly and efficiently in accordance with restaurant standards.
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Education
June 2025
Bachelor of Science (B.S.) - Health Science
Arizona State University, Arizona
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