CSR
Resume:
CONTACT
Elko, Minnesota *****
***************@*****.***
PROFESSIONAL
SUMMARY
Seasoned Administrative Assistant
with a proven track record at
Financial Freedom Institute,
enhancing productivity through
expert organizational skills and client
relationship management. Excelled at
DAHL/Loffler, demonstrating
professional communication and
customer service excellence.
Proficient in Microsoft Excel and
adept at multitasking, I prioritize
confidentiality and data protection.
Highly experienced, organized and
detail-oriented administrative
professional with experience
providing executive-level support.
Skilled in developing and maintaining
efficient office operations and
streamlining administrative
processes. Possess excellent
organizational, communication and
multitasking skills, as well as strong
proficiency in MS Office Suite. Proven
ability to work independently and
collaboratively in a fast-paced
environment to exceed expectations.
SKILLS
■ Customer Service
■ Food Prep
■ Microsoft Excel
■ Administrative Assistant
■ Payroll
Using basic scheduling, attention to
detail, and organizational skills in an
office setting.
■
■ Appointment Coordination
■ Multitasking and Time Management
■ Strong Organizational Skills
■ Confidentiality and Data Protection
■ Employee Training
■ Cash Deposit Preparation
MARY MARTIN
EXPERIENCE
Administrative Assistant Financial Freedom Institute - Elko 02/2014 - Present
Managed client communications and data collection to increase office productivity
■
Organized meetings with clients, including preparing overall financial, investment and tax opportunity packet based on each clients personal finance statements
■
■ Duties varied from incorporating and legalizing LLC
■ To personal tax filing and investments in Real-Estate properties Offered technical support and troubleshot issues to enhance office productivity
■
Generated reports and typed letters in Word and prepared PowerPoint presentations.
■
CSR DAHL/Loffler - Edina, MN
02/2023 - 11/2023
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
■
Responded to telephone inquiries and complaints following standard operating procedures.
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Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
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Flooring Specialist Home Depot - Burnsville
09/2018 - 02/2019
Specialized in flooring and tile department at nationwide hardware retailer
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■ Included qualifying, design and follow-up installation of all flooring styles
■ Including tile, hardwood, laminate, and vinyl plank
■ Included bathroom install
■ Line-Lead
Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
■
Menasha Packaging Inc - Lakeville
11/2014 - 10/2017
■ Assembled and packaged various products from multiple accounts Included palletizing, quality checks, time studies, and daily training of multiple temporary employees
■
Learned new skills and applied to daily tasks to improve efficiency and productivity
■
Maintained excellent attendance record, consistently arriving to work on time.
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■ Computer Proficiency
■ Professional Communication
EDUCATION
BBA: Business Administration
Minnesota School of Business - Richfield - MN, 01/2001 REFERENCES
References available upon request
Contact this candidate