Business Development Employee Relations

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Tushar Patil

Phone: 917-***-**** Email: *******.******@*******.*** LinkedIn: LinkedIn/in/tooshar PROFESSIONAL SUMMARY

Global Operations & Business Development leader with a proven track record of enhancing revenue and profitability. Skilled in account management, business development, and channel development. Adept at overseeing day-to-day operations, managing budgets and finances, and supervising administrative staff. Expertise in developing and implementing policies, ensuring compliance, and managing risk. Known for strategic planning, effective problem-solving, and building strong client relationships. EXPERIENCE

Grifols

Center Manager

Harrisburg, PA Nov 2023 - Present

● Oversee daily operations, manage budgets, and supervise administrative staff.

● Develop and implement administrative policies; ensure compliance and manage risk.

● Coordinate communication, facilities management, and special projects.

● Handle recruitment, on-boarding, staff training, and employee relations.

● Manage office expenses, financial planning, and resource allocation.

● Lead and mentor Center Leadership Team; ensure operational efficiency and staff performance.

● Spearhead Marketing campaigns

PeopleReady

Branch Manager

Harrisburg, PA Feb 2019 - Nov 2023

● Directed branch operations, managed budgets, and supervised staff.

● Developed and executed sales strategies, sourced leads, and closed orders.

● Implemented administrative policies and managed P&L operations.

● Recruited, trained, and developed branch staff; handled employee relations.

● Oversaw financial management, including budgets, forecasts, and vendor relationships.

● Achieved year-on-year NOI growth and promoted key team members. CCS Global Tech

Regional Manager (East Coast)

King of Prussia, PA Feb 2017 - Feb 2019

● Managed regional sales performance, customer on-boarding, and recruitment teams.

● Collaborated with global leadership and finance/legal/product teams to achieve growth targets.

● Established strong relationships with top Tier-1 vendors and clients.

● Mentored high-performing teams across three continents. 24

Widex

Sales and Business Development Manager

Singapore (SEA) Apr 2014 - Jan 2017

● Achieved sales and revenue targets; managed client relationships and product presentations.

● Planned and executed on-boarding for new dispensers and new product introductions.

● Developed a network of 70 clinics and achieved $10 million in startup revenue. Widex

Regional Manager

ISC Aug 2011 - Mar 2014

● Achieved budgeted sales and revenue objectives for the region.

● Conducted bi-monthly operational reviews to assess business health and developed near-term action plans with Franchisees and company-owned clinics.

● Created detailed action plans based on business analytics and KPIs (NPS, TAT).

● Provided strategic business consulting to Franchisees; identified and captured mid- to long-term growth opportunities.

● Trained sales teams, audiologists, and technicians on new and existing products and programming software.

● Recognized and shared best practices for KPI improvement within the system.

● Collaborated with other Field Managers, Operations Services, and Training teams to develop best-in-class processes, policies, and initiatives. EDUCATION

Pune University

Masters of Business Administration (M.B.A)

B.S. in Microbiology

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