Frednaika Lorjuste
754-***-**** *******************@*****.*** Indianapolis, IN 46260
SUMMARY
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
SKILLS
Team building
Computer Skills
Multitasking
Social Perceptiveness
Leadership
Attention to Detail
Friendly, Positive Attitude
EXPERIENCE
Amazon, Sortation shipping and receiving, May 2021-September 2023 Indianapolis
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals. Worked with cross-functional teams to achieve goals. Assisted with customer requests and answered questions to improve satisfaction. Collaborated closely with team members to achieve project objectives and meet deadlines. Identified needs of customers promptly and efficiently. Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
EDUCATION AND TRAINING
Associate of Arts
Nursing, Broward College, Fort Lauderdale FL Expected in June 2026