Care Manager Patient
Resume:
Annette Catherine Tercero
Bradenton, FL *****
************@*****.***
Work Experience
Patient Care Manager
Markowski
February 2022 to June 2022
Care Manager/caregiver Feb 28, 2020- present Private care manager for a 72 year old woman who is bed ridden, and an amputee. Ordered durable medical equipment for the client, hospital bed, wheelchair, and trapeze. Had to work with the insurance company in order to get these medical devices covered. Educate the family of the use of the hoyer lift, hospital bed and wheelchair. Communicate and research how and if the client was eligible for mom's meals and order those. Worked closely with Physical Therapy and Occupational Therapy from Kindred and assisted with the client when they were there for their services. Work with Medicaid representatives and managers in order to receive diapers and wipes. Purchase items not receivable by insurance on Amazon: desitin and pull ups, slide board etc. Shopping for meals and pharmacy items. Communicate with the primary care doctor about the care and medications she was on. Filled medication boxes, prepared log in sheets for the medications. Hired caregivers, scheduled caregivers, communicated daily with the caregivers. Calculated the pay for the caregivers and did payroll .Cook meals, and cleaned the residence. Also caregiving for the client and filled in when the caregiver was unable to make that shift. Checked in everyday on the client and progress of care. I was on call 24/7 if they had an issue or needed something. I reviewed the care notes on a daily basis and initial them to indicate there were no issues. I created a care plan book in order to keep everything in order, where it was at the families; disposal if they had questions. Communicated with several family members on a daily basis, because the medical advocate was out of state. Made sure the team kept the clients dignity at the forefront. She is going into a facility for 24/7 care. CNA - Certified Nursing Assistant
Home Care Assistance - Sarasota, FL
January 2019 to March 2022
care for clients, taking vitals, assisting with medication, keeping care notes, report findings to care managers, nurses, physicians, bathing, help transporting clients to drs.visits. help feeding and redirecting clients. Blood collection and labeling specimens and transporting Administrative Assistant
Help at Home Homecare LLC - Sarasota, FL
January 2019 to February 2022
• Greet guests, caregivers and potential clients, or existing clients. answer phones, direct phone calls, send messages through email, schedule clients and caregivers, do orientation packets, do newsletter and mail and secure all paychecks, update information in computer on care plans, file important documents. fill shifts when employee calls off. Get messages directly to nurse, or care manager, or operations manager. field the calls and direct to correct person or department. Keep desk and work area neat, clean and tidy. Work with paperwork for long term care insurance companies so that they are paid in a timely manner. Interview for positions and call applicants. Charging weekly charges with the credit card from the client. Then after the charges are done, I post them in the computer system we use. Server/Hostess
Florida Studio Theater - Sarasota, FL
January 2015 to December 2021
greeting customers, rolling silverware, vacuuming restaurant, serving customers, using the ordering system, running food to customers and expo. clean up after service Education
Associate in Arts (AA) in Healthcare Administration State College of Florida-Manatee-Sarasota - Bradenton, FL August 2019 to Present
Skills
• Time management (10+ years)
• Hotel experience (10+ years)
• English (10+ years)
• Cleaning (10+ years)
• Nursing (10+ years)
• Care Plans (10+ years)
• Vital Signs (10+ years)
• Leadership
• Employee Orientation
• EMR Systems (7 years)
• Hospital Experience (7 years)
• Medical Records (7 years)
• Laboratory Experience
• Patient Care
• Administrative Experience
• Phlebotomy
• Customer service
• Triage
• Medical Scheduling
• Medical Office Experience
• Venipuncture
• Experience Administering Injections
• Caregiving
• Documentation review
• Home care
• Management
Military Service
Branch: US ARMY
Service Country: United States
Rank: Specialist E-4
September 1981 to September 1987
administrative duties on military paperwork.
Did welcome orientations for all incoming soldiers. Drove company van and delivered supplies.
Commendations:
medals and letter of appraise
Certifications and Licenses
Certified Nursing Assistant (CNA)
May 2005 to May 2022
same as above
CPR Certification
BLS Certification
AED Certification
Food Handler Certification
Top Secret Clearance
Assessments
Administrative assistant/receptionist — Familiar
December 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Work style: Reliability — Expert
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Cleaner fit — Highly Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Administrative assistant/receptionist — Familiar
December 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Management & leadership skills: Planning & execution — Completed December 2021
Planning and managing resources to accomplish organizational goals Full results: Completed
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Familiar
January 2022
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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