Falls Church Account Manager

RACHID ABDELHADI BENDANOUN

**** ******** ** ***** ****** VA, USA 22043

Tel: 202-***-**** Email: ad844e@r.postjobfree.com

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PROFILE

Dynamic and results-driven professional with over 9 years of experience in sales management, communications, and international relations. Proven track record in developing and executing successful communication strategies, managing relationships with diverse stakeholders, and enhancing organizational visibility through innovative outreach initiatives. Fluent in French, Arabic, and English, with strong expertise in supporting multicultural teams and environments. Possess strong communication and interpersonal skills, with extensive experience resolving sensitive issues involving high-ranked officials from US Government Agencies and the Department of Defense. Adept at managing complex matters with senior management, having worked closely with senior officials from the State Department and the Department of Defense assigned to overseas stations. EDUCATION/TRAINING

Bachelor of Science in Linguistics and Communication, University of Nancy 2, France, July 1997 Shipley Associates: Completed Training on "Capturing Federal Business: Qualifying to Win," VA, December 2019

IT Network Technician

Option TELECOMMUNICATIONS Level III from November 25, 1998, to May 07, 1999 Number of hours 900 Location PARIS 11th

district, France

Seminars:

Reading Methodologies

Speaking Interactions

Listening Materials and Methodologies

LANGUAGE ABILITIES

French (Native Speaker and Proficient)

Arabic (Native Speaker and Proficient)

English (Proficiency)

PROFESSIONAL EXPERIENCE

ICA Language Services, Arlington, VA, USA July 2010 – Present Sales and Client Account Manager:

• Focus on customer communication, strategic planning, negotiation skills, and operational efficiency underscores my commitment to delivering exceptional results and exceeding expectations. This approach has led to significant achievements, including generating annual gross revenues ranging from $1.5 to $2 million.

RACHID ABDELHADI BENDANOUN

7419 Chummley Ct Falls Church VA, USA 22043

Tel: 202-***-**** Email: ad844e@r.postjobfree.com

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• Track and analyze advertising data and visibility strategies in line with ICA’s policies and missions ensuring the best use of advertising and promotional budgets.

• Research and evaluate effective communications strategies for ICA to enhance ICA’s visibility by attending seminars and conventions across the US and providing recommendations to executive staff.

• Serve as the primary point of contact for ICA, representing the organization year-round. Lead the client onboarding process by welcoming new clients, addressing concerns, and maintaining regular communication to ensure client satisfaction.

• Experienced in implementing communication campaigns to recruit international subject matter experts utilizing strategic outreach and targeted messaging to attract top talent from diverse global markets.

• Proven negotiation expertise with a track record of successfully navigating complex discussions to achieve favorable outcomes. Adept at building rapport with stakeholders, fostering partnerships, and securing agreements that benefit the organization and its clients. World Bank Group, HRSTS (Human Resources Talent Search), Talent Search & Partnerships Group, Washington DC, USA May 2008 - March 2009

Consultant:

• Collaborated to successfully launch the I-REFER staff referral program across the World Bank, driving employee engagement and enhancing the organization’s talent acquisition efforts.

• Conducted a web-based research and analysis of the labor market in the Arab world (Gulf Cooperation Council) countries to identify sources of recruitment for the Bank which became part of an internal report on GCC countries’ labor markets.

• Created country profile reports for some nationalities of focus (NOF) countries regarding the labor market and recruitment environment.

• Assessed candidate applications and prepared long lists of external candidates for potential employment, matching them to hiring managers’ criteria.

• Provided guidance and direction to hiring managers to track and complete all applicant information in the application tracking system and provided advice and support on the recruitment process.

Chambre De Métiers Du Val D’Oise, Institut De Métiers De L’Artisanat (French Governmental Institute that provides Professional Training for Small and Medium Enterprise entrepreneurs, SMEs entrepreneurs), Paris, France. 2000-2007

RACHID ABDELHADI BENDANOUN

7419 Chummley Ct Falls Church VA, USA 22043

Tel: 202-***-**** Email: ad844e@r.postjobfree.com

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Communications Strategies and Web Content Management:

• Strategized a communication campaign through several channels (events, mailings) to solicit sponsors from various industries, such as General Electric, Group Renault, and PSA Peugeot Citroën.

• Co-designed and collaborated with the CEO and Technology Department staff to create, develop, and implement the institute’s website as a main communication channel to promote the institute’s business.

• Designed video documentaries about the Institute’s operations and activities used during seminars and open houses.

Promotion, Fundraising, and Advertising on National and International Levels:

• Organized and managed seminars and events to promote and develop partnerships with similar Institutes from African countries as part of the North-South Cooperation, and with similar Institutes in East-European emerging countries.

• Contacted potential and influential sponsors, such as the President of Ile de France County, the Mayor of Villiers le Bel City, and the CEO of various companies, and worked as a liaison person on grant writing and fundraising.

• Conducted media reports and interviews about the Institute's activities with several media outlets including national channels, such as TF1 and France 2, and local channels, such as Telif. Accomplishments:

• Worked as part of a team to redesign an online student support Tool That reached more than 1,000 students. This tool assisted students who had difficulty learning French. Groupe Euralliance, Company Française d’Informatique (CFI), Paris, France. 1998-2000 Systems and Research Analyst:

• Conducted Web-based research and analysis for expanding CFIs technology services markets.

• Researched companies in Europe and Africa created and designed detailed data reports to identify specific customer needs and offer personalized IT services.

• Designed, developed, and maintained the company’s website.

• Tested and evaluated hardware for servers and workstations (Hard drives, Network, Configurations, Video and sound cards, and RAM).

• Installed and upgraded specific software packages. RACHID ABDELHADI BENDANOUN

7419 Chummley Ct Falls Church VA, USA 22043

Tel: 202-***-**** Email: ad844e@r.postjobfree.com

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COMPUTER SKILLS

• MS Office (Word, Excel, PowerPoint, and Access)

• Studio 8

• Social Media &HTML

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