EXECUTIVE PROFILE
Highly motivated, personable and results driven Human Resource professional offering over 30 years of business acumen. Proven success executing Human Resource activities, including HR start-ups, planning and integration resulting from M&A's, business reorganization, change management, and implementation of strategic downsizing initiatives. History of leading HR functions for several different industries and for businesses employing 50-1,800 employees throughout multiple locations and states, Canada Mexico, Chile, Colombia, Brazil and Argentina.
SKILL HIGHLIGHTS
M&A's & Change Management Recruitment & Retention Strategies
Strategic Planning & Project Management, personnel and management coaching
Payroll Software, ATS, & HRIS Selection, Implementation and Management
Functional member and participant within Senior Management
Proficient with all MS Office Applications
Budget Planning Employee Relations and Conflict Management Performance Management
State and Federal Regulatory Compliance HR Policy Design and Implementation
Employee Engagement and Communication Strategies Risk and Safety Management
Compensation Plan Design and Management
WORK EXPERIENCE
Watson-Marlow Fluid Technology Solutions
Director of Human Resources – Americas Region 5/2019-9/2023
Human resources director for the Americas Region for the world’s premier fluid path technology provider. Built and managed a team to cover five US, one Canadian, and five Latin American sites as well as remote employees in multiple states. Served as a member of the Americas Senior Leadership Team a strategic advisor to the Americas Regional Director, as well as the site General Managers
Designed and implemented process changes within the organization, focusing on communications, policy and procedure development and implementation, employee relations, employee satisfaction and employee recruitment.
Redesigned Employee Benefits by selecting a benefits broker that met the requirements and needs of the organizational goals, resulting in an increase in benefit offerings while reducing overall costs. Implemented an online benefits enrollment system.
Restructured the company’s flagship location to allow for rapid growth, synchronicity between departments while removing silos, single points of failure and redundancies
Pro-actively prevented litigation cases through development of consistent use of positive human resource policy, procedures and best practices. Trained and coached managers on the importance of communications and documentation. Implemented a more thorough yet streamlined recruitment process resulting in better hires, less turnover, financial savings and less time to fill openings.
Implemented a new wage structure built upon local and industry market data, bringing consistency to salary and wage practices along more achievable recruitment and retention efforts.
NantHealth (Contractor through Robert Half)
Talent Acquisition and Human Resources 11/2018-5/2019
Manage the entire full cycle recruiting process through Newton ATS for four US and one international offices for all lines of business, including but not limited to Sales, Information Technology, Engineering, Cyber Security, Oncology RN and MD, Accounting and administrative, Data Engineering, Human Resources, and Executive Leadership
Responsible for the creation of Human Capital communications – including newsletters, FAQs, new employee orientation, all-employee e-mail communications
Manage performance management process, including training and how-to tools
Lead discussions with employees regarding employee satisfaction, individual performance, career goals/plans, and overall company engagement
Oversee new employee orientation to acclimate new employees to the company and its culture
Created the NantHealth Co-Op/Internship Program, partnering with universities near each of our locations providing a constant source of year round interns for each location and creating a future pool of new graduates who will have over a year’s worth of experience working with the company
Created the Mentorship Program to help new employees acclimate more quickly and confidently, while providing mentors the opportunity to grow their leadership skills and future promotion potential
Utilize ADP to perform various HRIS functions, such as reporting and new hire processing
MRI Network - The Boston Group
Executive Recruiter 5/2018 – Present
Responsible for facilitating successful connections between highly talented construction professionals and GCs, CMs, and Developers in the Washington D.C., Virginia, and Maryland areas.
Areas of focus include multifamily, light-industrial, commercial, institutional, healthcare, educational and more.
Titles of recently placed candidates include Estimator, Superintendent, Project Manager, Project Accountant, Assistant Project Manager, VP, and Director of Business Development.
Department of Homeland Security, TSA
Human Resources/Employee Support Office Manager 12/2012 to 5/2018
Responsible for providing full-service human resource related advice and guidance to nearly 1,800 professionals, managers, and employees in Massachusetts and Maine to resolve recurring problems or those requiring adaptation of past precedents. Initiate, track and follow up on cases and studies ensuring timely completion and regulatory compliance, including but not limited to, managing the Family Medical Leave Act, Freedom of Information Act, Employee Relations, and Military Leave and Guidance programs.
Provide technical interpretations and guidance on human resource management matters including employee relations, labor relations, payroll and benefits, classification, staffing, and recruitment, review decision letters regarding appeals and grievance prior to delivery. Additional duties include serving as a secondary recruiting team manager and managing the employee support team.
United States Army National Guard, 1-182nd Infantry Battalion
Battalion Senior Human Resources Non-Commissioned, Battalion Legal Non-Commissioned Officer (Paralegal), Acting Human Resources Officer in Charge (OIC) 11/91 to 11/12 (Full Time 2/10 to 11/12)
Responsible for the processing and supervision of all functions of human resources services for a battalion of over 900 soldiers. Functional areas of responsibility include all facets of payroll, benefits, leave management, performance management and improvement programs, policy and standard operating procedure development and implementation, managing the safety and health and wellness programs, managing the Equal Opportunity, Prevention of Sexual Harassment and Assault, Suicide Prevention, and Resiliency programs for the Battalion, and the appointment and training of representatives for each subordinate command.
Directly managed a human resources team of as many as 8 direct reports.
The Delta-T Group, Newton, MA
Division Director/Lead Staffing Coordinator 7/05-1/10
Responsible for managing the Week to Week (temporary) Division and the Behavioral Health (temp to permanent and straight perm) Division.
Managed the day-to-day office operations including payroll, vacation coverage, on call rosters, daily, weekly, and monthly reports, local human resources issues and implementations, team and office budgets, and staff monthly and yearly reviews.
Responsible for carrying, staffing, and maintaining a book of clients for both teams; increased the total temp hours from a 2,400 hour weekly average to a 3,600 weekly average.
Robert Half International, Boston, MA
Accounting and Finance Division Account Manager: 6/04-6/05
Developed and grew a client base, marketing services for a variety of accounting and financial roles as well as office administrative and support staff.
Marketed services to prospective clients and built on existing client relationships.
Recruited, interviewed and placed highly skilled accounting, finance and administrative professionals.
Financial Data, Norwood, MA
Sales Manager: 12/02 to 6/04
Managed a sales staff of three and supported management of day-to-day operations in owner’s absence.
Sold HR and payroll services, software packages, and benefits plans to mid-sized businesses, and set up new businesses with federal, state, and DET applications and identification.
Nextel Communications, Malden, MA
Account Executive: 3/01 to 12/02
Performed needs analysis, contract negotiations and sale of cellular, software, and cellular-based internet products to corporate clients.
Worked the business to business market and the government sales market using solution selling.
Paychex, Inc, Woburn, MA
Sales Representative: 1/00 to 3/01
Used solution selling approach to close high revenue accounts, sold payroll services, software packages, and benefits plans to mid-sized businesses, set up new businesses with federal, state, and DET applications and identification, averaged 85 face to face cold calls per week, 500 phone calls per week and generated sales and leads through extensive prospecting, and building a referral network.
Received four weeks of extensive sales training, received the Paychex Consistency Award for twelve consecutive months over quota and was inducted to the Paychex 100% Club.
EDUCATION
University of Massachusetts Amherst: 1992-1996 Bachelor of Arts Programs in Political Science and English
WORK RELATED TRAINING
Certified Equal Opportunity Trainer
Certified SHARP (Sexual Harassment/Assault Prevention), and Suicide Prevention Trainer
Certified Master Resiliency Trainer
US Army Human Resources Specialist Course, Honor Graduate
US Army Legal Specialist Course, Distinguished Honor Graduate
Microsoft Office 2003, 2007, 2010, Windows XP, Vista, and Windows 7 Trained
Life, Accident, and Health Insurance License
MEMBERSHIPS AND ACTIVITIES
FEMA Surge Capacity Force Volunteer supporting victims of hurricanes Harvey, Irma, and Maria from 8/17-10/17
Vice Chair of the City of Melrose Veterans' Advisory Board 2008-Present
Deputy Director, Melrose Emergency Management Agency and Captain/Operations Officer Melrose Auxiliary Police 2009-2017
Commander, Post 90 of the American Legion
National Eagle Scout Association 1991-Present