Medical Assistant Patient Care

Jazmine Quintero

*******.**********@*****.*** 713-***-**** Houston, TX

OBJECTIVE

Objective: Eager to advance in the healthcare field as a Credentialing Specialist, leveraging meticulous attention to detail and robust organizational skills to ensure accurate credentialing processes and compliance with industry standards. With a comprehensive background in healthcare administration and patient interaction, poised to contribute to effective provider services and uphold the integrity of medical credentialing. WORK EXPERIENCE

Cognizant Remote

Credentialing Specialist Jun 2022 - Oct 2023

• Managed the processing of initial and recredentialing applications for medical professionals, verifying the completeness and accuracy of information to maintain compliance with healthcare regulations.

• Conducted thorough screenings of practitioners' applications and supporting documents to determine eligibility, identifying discrepancies and executing diligent follow-up procedures.

• Maintained meticulous records by capturing primary source documentation in databases and performed regular data backups to ensure integrity and accessibility of client information. VillageMD Tomball, TX

Medical Assistant Oct 2021 - Apr 2022

• Conducted routine patient assessments, including the collection of vital signs and diagnostic samples for flu, strep, and pregnancy tests, ensuring accurate and efficient patient care.

• Facilitated patient flow by managing multi-line phone triage, scheduling appointments, and addressing billing inquiries, enhancing overall clinic efficiency.

• Supported medical procedures and maintained comprehensive patient records by updating demographic information and tracking down missing test results. Texas Medical Associates Tomball, TX

Toxicology Collection Technician Sep 2018 - Oct 2021

• Collected toxicology samples and recorded necessary patient demographics for laboratory processing and billing accuracy.

• Contributed to the development of standard operating procedures for analytical testing, enhancing lab efficiency and consistency.

• Provided training to new collection technicians and offered support in medical assistant duties to ensure seamless patient care and service delivery.

MedScan Laboratory Houston, TX

Toxicology Collection Specialist Jun 2020 - Sep 2020

• Managed specimen collection, ensuring the proper handling and processing of oral and urine samples for laboratory analysis.

• Accurately recorded patient demographics and assigned medical codes to facilitate efficient billing operations. Bath & Body Works Houston, TX

Sales Associate Sep 2016 - Dec 2018

• Assisted with merchandise presentation and store visual layout adjustments to enhance the shopping experience.

• Achieved sales targets through effective customer engagement and product demonstrations.

• Addressed and resolved point-of-sale transaction discrepancies, ensuring a smooth checkout process for customers. Texas Family Medicine Tomball, TX

Medical Assistant Dec 2017 - Nov 2018

• Accurately obtained patient vitals and updated electronic medical records, ensuring up-to-date patient demographics and health information.

• Coordinated with pharmacies to manage prescription refills and effectively scheduled patient appointments, maintaining optimal clinic flow.

Alorica Calling Center Humble, TX

Call Center Agent Jun 2016 - Nov 2016

• Updated patient demographics through meticulous outbound calling, ensuring up-to-date and accurate records for healthcare providers.

• Coordinated with pharmacies to verify and correct patient information, facilitating efficient prescription processing.

EDUCATION

Pima Medical Institute

MA in Medical Assisting, Medical Assisting

Tucson - Houston, TX

Nov 2017

Kingwood Park High School

High School Diploma

Kingwood, TX

May 2016

CERTIFICATIONS

Certified Medical Assistant February 2022 to February 2025 SKILLS

Database • Regulatory Reporting • Hipaa • Medical Terminology • Provider Enrollment • Customer Service (10+ Years) • Multi-Line Phone Systems (8 Years) • Data Entry (10+ Years) • Medical Scheduling • Clinical Documentation Improvement (5 Years) • Office Administration • NCQA Standards • Insurance Verification • EMR Systems • Managed Care • Utilization Management • Medical Records • Employee Orientation • Medical Billing • Patient Care

• Laboratory Experience • Experience Administering Injections • Documentation Review • Front Desk • Microsoft Access • Google Docs • Utilization Management • Insurance Verification (5 Years) • Medical Office Experience (8 Years) • Revenue Cycle Management (8 Years) • Organizational Skills • Communication Skills • Microsoft Outlook • Time Management • Telehealth • Windows • Microsoft Word • Analysis Skills • Microsoft Office • Microsoft Excel • Computer Literacy • Medical Administrative Support • Computer Skills (10+ Years) • Medical Receptionist • Icd-10

• Writing Skills • Clerical Experience • Document Management Systems • Outbound Calling • Patient Service • Office Experience • Microsoft PowerPoint • EHR Systems • English • Call Center • Administrative Experience • Care Plans

• Data Management • Utilization Review • Medication Administration • Clinic • Patient Monitoring • Primary Care • Phone Etiquette • Adobe Acrobat • Sales • Triage • Case Management • Athenahealth • Typing • SharePoint • Medical Documentation

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