Shipping Clerk Customer Service
Resume:
Victoria Manning
Dallas, GA *****
***************@*****.***
Exceptional leader talented at time management, adaptability and creativity. Technically-savvy with
outstanding
relationship building and training skills.
Work Experience
Shipping Clerk
Coloplast Corporation-Lithia Springs, GA
June 2021 to July 2024
I was a shipper for a while, I am EPJ certified. I was responsible for making sure I was sending out the right products to the right customer at the right time. I worked with medical products for intimate healthcare needs and making sure myself and my workstation were properly cleaned and maintained at all times was an absolute must. Also keeping inventory as accurate as possible was a main focus.
I then was promoted to shipping clerk where my job was to make sure all items and shipments were properly classified, packaged, marked and labeled,and were In proper condition for transportation according to he applicable regulations of the DOT as well as making sure shipments were scheduled to get the items to the customer/hospitals as soon as possible. I was alsoresponsible for ensuring all Bill Of Lading requirements and information needed were properly met.
Assistant Manager/Sales Associate
PetSupermarket-Smyrna, GA
October 2017 to June 2021
Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal clientèle. Answered product questions with up-to-date knowledge of sales and store promotions. Bagged, boxed or gift-wrapped sold merchandise per customer's request. Assisted customers with food selection, inquiries and order customization requests. Maintained cleanliness and presentation of stock room and production floor. Dedicated to continuously improving sales abilities and product knowledge. Learned, referenced and applied product knowledge information. Asked open-ended questions to assess customer needs. I was responsible for maintaining a professional and friendly work environment in a leadership role and for customer service for 4 years. I managed sales as well as inventory control and training. I was also in charge of ensuring the accuracy of our shipments and scheduling times for them to come. I worked in pet care where i was responsible for cleanliness and making sure all tasks involving them were executed to the best of my ability.
Education
GED
Cobb County Adult Education Center - Marietta, GA
2012 to 2012
Skills
• Store Management Experience
• POWERPOINT
• MICROSOFT OFFICE
• Cash handling
• Order Picking
• Sales
• Teaching
• Management
• Distribution center
• MS OFFICE
• Merchandising
• Warehouse experience
• Inventory Control
• Shipping & receiving
• Retail management
• Customer service
• Conflict Management
• Materials handling
• Order fulfillment
• Packaging
• Assistant Manager Experience
• Leadership
• Animal Care
• Electric pallet jack
• Management
Additional Information
Skills
Self-motivated Computer proficient
Conflict resolution Excellent communication skills Extremely organized Quick learner
Team liaison Verbal communication skills
Microsoft Office proficiency PowerPoint knowledge
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